
Toyota Universe
Little Falls, NJ
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I recommend Toyota Universe,because the attention to the I recommend Toyota Universe,because the attention to the public is very good. they listen to you and try to adapt to your needs. they are patient an I recommend Toyota Universe,because the attention to the public is very good. they listen to you and try to adapt to your needs. they are patient and very responsible.Armond was very kind to us and convinced us to become a Toyota customer. He was patient in showing us the available vehicles and adapted to our requirements. highly recommended More
Great place to buy! Armond was very pleasant to work Great place to buy! Armond was very pleasant to work with. No pressure at all to buy. He was there for my every needs. Even helped me get car insura Great place to buy! Armond was very pleasant to work with. No pressure at all to buy. He was there for my every needs. Even helped me get car insurance for my new vehicle. I highly recommend Toyota Universe . I will definitely be back when its my time to upgrade! More
Leased a new 2021 SUV from here and Armond was Leased a new 2021 SUV from here and Armond was extremely helpful. I am not gifted with any kind of car knowledge but he was informative and wasn't Leased a new 2021 SUV from here and Armond was extremely helpful. I am not gifted with any kind of car knowledge but he was informative and wasn't pushy at all and guided me through the process. Showed me a few vehicles and test drove one as well. More
Dealt with Armond Simonian and he made everything easy Dealt with Armond Simonian and he made everything easy and straightforward. I have been to other Toyota dealers but gave me run around or not follow Dealt with Armond Simonian and he made everything easy and straightforward. I have been to other Toyota dealers but gave me run around or not followed up at all. He will reply to you promptly either by phone or text and get you the car you want! More
We were ready to purchase a Toyota Tacoma, and spoke to John Cuevas when the truck was delivered to come and see it. He asked 8 times where I was coming from, and when I asked why did it matter, he said h John Cuevas when the truck was delivered to come and see it. He asked 8 times where I was coming from, and when I asked why did it matter, he said he didn't want me getting mad at him if I didn't like the deal once we got there after driving far. I asked the price, and he said it was $40,871, as advertised on cars.com. Once my brother and I got there, we weren't greeted by anyone, we stood there while workers passed us, including the manager, until I asked for John. The manager finally walked over and said John was just the phone guy that got us in the door, and we had to talk to a sales person, Roberto. We were ready to make the deal when Roberto returned after talking to his manager to tell us the truck was now being sold for $48,000. We said John gave us the price over the phone and how can they just jack it up once we got there, and he said it was only the MSRP and they decided to sell it for much more. We got up and walked out. When I called John to discuss it, he said that he never told me the price. How does a dealer just jack up the price once you're in there?!?! Very shady dealership, with no integrity or character, and only care about making money no matter how they go about doing it. They don't care about YOU! Will never buy anything from them, and will go out of my way to tell all my friends and family in NJ to make sure they never go there either! More
Our purchase at Toyota Universe was smooth as always Our purchase at Toyota Universe was smooth as always even though the Chip Shortage delayed our vehicle’s delivery. Our Salesman Armond, explained t Our purchase at Toyota Universe was smooth as always even though the Chip Shortage delayed our vehicle’s delivery. Our Salesman Armond, explained the process and everything played out exactly as he described. More