Back

Toyota Universe

Little Falls, NJ

4.5
2,278 Reviews

1485 Route 46 East

Little Falls, NJ

07424

Directions

By Type

Showing 2,278 reviews

December 02, 2021

Very easy place to go with. From the first phone call down to getting there and they had everything ready. I will definitely recommend this place, great customer service and great pricing. More

by Andyjiminian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Davadi, Leidy Guzman
Dec 03, 2021 -

Toyota Universe responded

Thank you for taking the time to share your 5 star experience, Andy. We are so happy to hear that Roberto and Leidy were helpful to you. We hope to see you again in the future! Thanks again.

December 01, 2021

My experience was great. I received a call from the lease end manager Janis. She was very nice and helpful. She was patient with me. It was my first lease and I didn't know my options. She explained in detai More

by Julia H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janis Giambertone
Dec 02, 2021 -

Toyota Universe responded

We are thrilled to hear that Janis was helpful during your automotive journey! We appreciate you leaving us a kind review and we want to thank you for being or customer!

November 29, 2021

On Saturday, November 27, the associate Javier Rodriguez made my wishes come true with the acquisition of a new 22 Toyota Corolla. Javier allow me to test drive the car, he provided details about all car fe More

by JimCha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez
Nov 29, 2021 -

Toyota Universe responded

Thank you for taking the time to share your experience! We are so glad to hear that our team was able to assist you. We hope to see you again in the future!

November 29, 2021

Javier Rodriguez was a great salesman he helped me with everything and great spanish speaker definitely recommend More

by Alejandro Rodríguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez
Dec 01, 2021 -

Toyota Universe responded

Alejandro, thank you so much for leaving us a 5 star review! We are thrilled to hear that Javiar was helpful during your visit. We hope you visit again soon!

November 29, 2021

Hi guys! Toyota universe is the place to get yourself a Toyota. The gentleman Javier Was nice and very helpful More

by Margaret Lin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez
Dec 01, 2021 -

Toyota Universe responded

We appreciate your kind words and 5 star review. We are so glad you had a positive experience with us and that Javiar was helpful. We hope you visit us again soon!

November 29, 2021

toyota universe is the place to be if you want a car experience where the sales people work with you this is the place, I worked with jade and had a great experience. More

by pointsef
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jade hale
Dec 01, 2021 -

Toyota Universe responded

Thank you for the 5 star rating and for being a customer! We are so glad that Jade was helpful in assisting you in all your automotive needs. We hope to see you again soon!

November 28, 2021

I had the most wonderful experience at Toyota Universe I had the most wonderful experience at Toyota Universe while searching for my first car. Armond made the experience pleasant and easy and was extre More

by Kamalchawdhury503
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Nov 29, 2021 -

Toyota Universe responded

Thank you for taking the time to share your experience! We are so glad to hear that our team was able to assist you. We hope to see you again in the future!

November 23, 2021

This was my 3rd time buying a car from Toyota Universe and Allen Graham is amazing to work with on any budget! Will be buying my next car from him too. He's your guy, let him know Tory Daines sent ya! 😉 More

by Torymockingbird
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Blankenship, Allen Graham, Remy Braddock
Nov 24, 2021 -

Toyota Universe responded

Thank you for taking the time to share your review! We are so glad to hear of your experience and hope to see you again!

November 23, 2021

Poor customer service, the sale person Lukas Gonzalez is horrible and no experience at all. They sold me a band new Toyota Highlander NO mats inside, they only put the white pieces of paper in there.Keep in More

by Amadou
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lukas Gonzalez
Nov 24, 2021 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at ext. 6259. Thank you.

November 22, 2021

Just bought a Hybrid Rav from Carolyn-Great experience. Thanks for all your help. And her manager Felipe More

by Dlayer4832
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Fritz
Nov 22, 2021 -

Toyota Universe responded

Thank you for taking the time to share your review! We are so glad to hear of your experience and hope to see you again!

Nov 27, 2021 -

Dlayer4832 responded

Thank you Carolyn thank you Toyota for selling me this beautiful truck

Nov 27, 2021 -

Dlayer4832 responded

Thank you Carolyn thank you Toyota universe For selling me this beautiful truck the Toyota Rav 4Hybrid AWD... And thank you again Carolyn Fritz For understanding what I need And for being a excellent sales person.. You show great care and compassion for your customers..

...
65
...