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Toyota Universe

Little Falls, NJ

4.5
2,283 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,283 reviews

December 03, 2021

My lease was coming to an end and I wasn’t sure what to do. Thanks to Jañis who really helped me with this process and made it easy. She was able to get me into a new vehicle at the same price of my previo More

by Jayndee1129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janis Giambertone
Dec 03, 2021 -

Toyota Universe responded

Thank you for taking the time to share your 5 star experience! We are so happy to hear that our team assisted you with your vehicle needs. We hope to see you again in the future! Thanks again.

December 03, 2021

I called Toyota Universe to schedule an appointment. I have got the pleasure of working with Bonnett. She is one of the most wonderful internets sales managers I get to work with. Very pleasant, transpare More

by millerbrooj3d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luther St Elien
Dec 03, 2021 -

Toyota Universe responded

Thank you for the kind review! It is a true pleasure to hear that Bonnett was helpful to you throughout your experience. Thank you for being our customer!

December 03, 2021

My wife and I were in the market for a new car after our vehicle got totaled. I have to say, the experience I had from the very first phone call with Jeff in the internet sales department till when I walked More

by gforkuo3
Recommend Dealer
Yes
Employees Worked With
Jeff Barimah
Dec 03, 2021 -

Toyota Universe responded

Thank you for choosing us as your dealership of choice! We are sorry to hear of the accident in which your vehicle was totaled, but we are glad to have gotten you into a new vehicle! Congratulations, we hope to see you again.

December 03, 2021

Had a pleasant experience buying my 2015 Dodge Challenger from this dealership. It was my first time buying a car and had heard of how many other dealerships operate. But I had the pleasure of working with J More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Barimah
Dec 03, 2021 -

Toyota Universe responded

Congratulations on your 2015 Dodge Challenger, Jay! It is a pleasure to hear that Jeff was helpful to you throughout this entire experience. Thank you for being our customer, we hope to see you again.

December 03, 2021

I worked directly with Greg L. in the BDC. He was able to direct me to a vehicle that fit my needs and give me a price! The best part, I set an appointment with him which got me in and out of the dealership More

by Jerro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Liggett
Dec 03, 2021 -

Toyota Universe responded

Jerro, thank you for taking the time to leave us an excellent review! We are thrilled to hear that Greg was helpful to you. We hope to see you again in the future.

December 03, 2021

I was Over there Monday afternoon. Looking for a car and was helped by a women named Juana Jeffry. she was very Helpful and gave me great service .. She was really friendly .. Unfortunately I couldn’t find More

by jenniffer.ortega07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juana Jeffry
Dec 03, 2021 -

Toyota Universe responded

Thank you for the 5 star review, Jenniffer. We would be happy to assist you in finding your daughter a vehicle! Please let us know how we can help.

December 03, 2021

I was at Toyota Universe last Monday and purchased my Toyota RAV4 Hybrid!!! This place is amazing with beautiful people. I was helped by Kate Barro and she was so upfront and told me everything I need to More

by Laureen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Barro
Dec 03, 2021 -

Toyota Universe responded

Laureen, congratulations on your Toyota RAV4 Hybrid! We are so excited for you, and know that you will love it. Thank you for being a customer of ours, we wish you the best!

December 03, 2021

Went in the other day with my wife and had a very good experience .. Lady that helped me out was very friendly .. i believe her name is Juana Jeffry she is the manager of BDC. Was very helpful and my wife More

by vasquez0628
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juana jeffry
Dec 03, 2021 -

Toyota Universe responded

Thank you for your kind words, Vasquez! It is a pleasure to hear that Juana was helpful to you throughout your experience. We look forward to seeing you soon. Take care!

December 03, 2021

Last week I called Toyota Universe to get information about a Toyota Rav4. The BDC manager Juana Jeffry was very great in my process of purchasing my vehicle. Thank you so much Juana Jeffry at Toyota Uni More

by jenniffer.ortega07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juana Jeffry
Dec 06, 2021 -

Toyota Universe responded

We are so thrilled that you had a great experience here at Toyota Universe! We are so happy to have you as our customer. Thanks for taking time to leave us this review!

December 03, 2021

Last week I called Toyota Universe to get information about a Toyota Rav4. Kate Barro was very great in my process of purchasing my vehicle. Thank you so much Kate Barro at Toyota Universe for helping me More

by Evelyn17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate barro
Dec 06, 2021 -

Toyota Universe responded

We are so happy that Kate was able to properly assist you throughout your car buying experience! We are thrilled you had a good experience at Toyota Universe and we want to thank you for being a customer. We appreciate you taking the time to leave us 5 stars!

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