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Toyota Universe

Little Falls, NJ

Overview
Reviews
Vehicles
4.5
2,283 Reviews
Call Dealership (973) 785-4710
View Awards

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,283 reviews

January 05, 2022

Carolyn was very professional and was able to answer all of the questions we had about the 2022 RAV4. More

by Happy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carolyn Fritz
Report | Print
Jan 10, 2022 -

Toyota Universe responded

Thank you for providing us with a 5 star review! We are happy to hear of your experience.

January 05, 2022

Great place to buy a car from staff is friendly along with great Managers got me to a price that i could afford ! More

by RLOCURTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn , Leidy Guzman
Report | Print
Jan 10, 2022 -

Toyota Universe responded

Thank you for providing us with a 5 star review! We are happy to hear of your experience.

January 04, 2022

Excelente services and really good manners from Alberto Tavarez, I really recommend him, thank you for all your help More

by Jocimary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Tavarez
Report | Print
Jan 10, 2022 -

Toyota Universe responded

Thank you for providing us with a 5 star review! We are happy to hear of your experience.

December 21, 2021

We had a great experience with Toyota Universe. Eva was very helpful, no pressure shopping. I recommend them highly! More

by AyatAbdel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eva Abdul
Report | Print
Dec 21, 2021 -

Toyota Universe responded

We are so happy to hear of your 5 star review! Thank you for being our customer. We look forward to seeing you again soon.

December 21, 2021

great experience with Toyota universe. I worked with Eva Abdul. she was very polite and knowledgeable. Knows what she is doing and answered all my questions. More

by shaima
Recommend Dealer
Yes
Employees Worked With
Eva abdul
Report | Print
Dec 21, 2021 -

Toyota Universe responded

We are so happy to hear of your 5 star review! Thank you for being our customer. We look forward to seeing you again soon.

December 21, 2021

I’ve had a great experience with this Toyota location!! Highly recommend customer service was great , even tho I did not see the car I wanted Zynijia O was awesome and made me feel very welcome More

by Zyasiaevans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zynijia O
Report | Print
Dec 21, 2021 -

Toyota Universe responded

We are so happy to hear of your 5 star review! Thank you for being our customer. We look forward to seeing you again soon.

December 20, 2021

Pahola was the best of the best, patient, friendly , informative and professional. We enjoyed working with her and getting a good deal on our purchase! More

by Jocelyn C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pahola Castillo
Report | Print
Dec 21, 2021 -

Toyota Universe responded

We are so happy to hear of your 5 star review! Thank you for being our customer. We look forward to seeing you again soon.

December 13, 2021

I cant stress this enough Andres is the best salesmen we've ever had go to him for your car needs, he will be very polite and is not pushy at all! More

by deborah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres, Gonzalez
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Dec 16, 2021 -

Toyota Universe responded

Thank you for the 5 star review! We are so glad to hear of your experience and look forward to seeing you again!

December 13, 2021

Very bad experience. They don’t have car and they said yes and we wait over there 2 hrs then they making excuse car is not turning on and all. Never go this delership. More

by Nevil_rana
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guiseppe Pugliese
Report | Print
Dec 16, 2021 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at ext. 6259. Thank you.

Dec 19, 2021 -

Nevil_rana responded

Once agian we thought of giving it a chance & again scheduled an appointment to look at 2 cars. After reaching at the location the sales rep says i was just told about the appointment 5 minutes ago so the car is not ready. Fine…! we agian had to wait for an hour & we come to know that one car does not start & the other car has some issue. So what, how, when & which issue???? nobody is aware about it. Just beacause its a used car they do not know what is the issue & just want to sell the car. The rudest behavior ever experienced. Only go to this dealership if you have plenty of free time to waste & return empty handed.

December 06, 2021

If your in the market for a toyota go see James White he is really good 👍🏾 More

by jmichaelthomas1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James White
Report | Print
Dec 06, 2021 -

Toyota Universe responded

We are very happy James was able to assist you during your car buying experience. Thank you for being our customer and leaving us a positive review!

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