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Toyota Universe

Little Falls, NJ

Overview
Reviews
Vehicles
4.6
2,276 Reviews
Call Dealership (973) 785-4710
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1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,276 reviews

September 21, 2024

Staff is very friendly, welcoming with an understanding of customer satisfaction. The sales rep Jailene that I spoke had great insight on what best suited my budget. I would recommend friends to go there. More

by dehnertkkiana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jailene Rodriguez
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September 18, 2024

Sameer was my salesman great guy made process very easy would recommend you ask for Sam if visiting Toyota universe ty More

by Lou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sameer
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Sep 18, 2024 -

Toyota Universe responded

Thank you for the great feedback! We're delighted to hear that Sameer made the process easy and enjoyable for you. We appreciate your recommendation and will make sure to pass along your kind words to Sameer. If you need any further assistance or have any questions, feel free to reach out. Thanks again for choosing Toyota Universe!

September 18, 2024

I had really good experience at this dealership. This was my first car from Toyota Universe, my salesman was Armond. He helped me by showing 4 different models till I chose highlander. More

by Arnold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arnold
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Sep 19, 2024 -

Toyota Universe responded

Thank you for choosing Toyota Universe for your first car! We're thrilled to hear that Armond provided great assistance in helping you explore different models and find the perfect Highlander. Enjoy your new vehicle, and we look forward to welcoming you back for any future needs!

September 17, 2024

There was a sales person here who was rude to me and told me it was a waste of time. I give 5 stars to anyone because I can't find the name of the person I work with. Because I can't give stars to that perso More

by mustafayldz.93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edd
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Sep 17, 2024 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We want to discuss your situation in further detail. Please call our Customer Relations Manager at 973-785-4710 ext. 6259 at your next availability.

September 16, 2024

amazing service from Luther St. Elien he helped me get an awesome deal once again! I will definitely say go see him for a great deal. More

by mrsaint
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luther St Elien
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Sep 16, 2024 -

Toyota Universe responded

Thank you for the fantastic review! We're thrilled to hear that Luther St. Elien provided you with amazing service and helped you secure a great deal. We appreciate your recommendation and look forward to assisting you again in the future!

September 14, 2024

Armond was excellent! Thank you so much for your help in getting a car for my family He’s a great person I definitely recommend him to my friends and family More

by Cecillia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
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September 10, 2024

I worked with Armond, who has great personality and very friendly. I was looking for three different models. He narrowed down and choose the best car for me. For that I really appreciate it. More

by Sjanajan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
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Sep 11, 2024 -

Toyota Universe responded

Thank you for the great review! We're glad to hear that Armond was able to help you find the perfect car with his friendly and insightful approach. 😊 We appreciate your trust in him and Toyota Universe. If you need anything in the future, we’re here to help!

September 06, 2024

A great Dealership and wonderful Staff! Moussa Elreda helped and he was extraordinary. A true professional and Honest man. Will Definitely recommend him to my friends and family More

by Joesjord
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moussa Elreda
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Sep 06, 2024 -

Toyota Universe responded

Thank you for your fantastic review! We're thrilled to hear that you had such a great experience with our dealership and that Moussa Elreda provided extraordinary service. His professionalism and honesty truly set him apart. We appreciate your recommendation and look forward to assisting your friends and family in the future. Enjoy your new vehicle!

August 30, 2024

It’s been a pleasure to work with salesman Sergio Lopez in getting a new car. Just something i’ve been desperately looking for. More

by Marcos Valerio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
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Sep 03, 2024 -

Toyota Universe responded

Thank you for sharing your experience! We’re thrilled to hear that working with Sergio Lopez was a pleasure and that he helped you find the car you’ve been looking for. We’ll make sure to pass along your kind words to Sergio. If you need any further assistance or have more questions, don’t hesitate to reach out. Enjoy your new car! 🚗😊

August 20, 2024

Andres is an amazing sales person, my deal was very good and fast let him know i sent you More

by ariasmadsa
Recommend Dealer
Yes
Employees Worked With
Andres gonzalez
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Aug 22, 2024 -

Toyota Universe responded

Thank you for the great feedback! We're glad to hear that Andres provided you with a smooth and speedy deal. He truly goes above and beyond for his customers. We appreciate your recommendation, and we'll be sure to let him know you sent others his way!

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