Toyota Universe
Little Falls, NJ
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My first time going to this dealer and I’m very grateful I took this decision . Service is outstanding and salesman Josue castillo was able to understand my needs and find me a great car at a very affordabl I took this decision . Service is outstanding and salesman Josue castillo was able to understand my needs and find me a great car at a very affordable payment .. I highly recommend toyota universe and Josue . More
I worked with Zynijia, she is amazing. I highly recommend, you will not be disappointed. Working with her was genuinely the best experience ever! I highly recommend, you will not be disappointed. Working with her was genuinely the best experience ever! More
Lucas was the best salesperson in the world, my wife and kids loves the new car. Isaiah the manager was really professional and helped through the whole process kids loves the new car. Isaiah the manager was really professional and helped through the whole process More
Toyota Universe is my number one pick for cars I’ve been leasing for years. Just got my 4th Camry and the experience hasn’t changed. leasing for years. Just got my 4th Camry and the experience hasn’t changed. More
I recently bought my new 2022 Toyota RAV4 from this dealership after searching for a good deal. I would like to mention Armond Simonian who helped us to get a perfect car for us and made sure that the dealership after searching for a good deal. I would like to mention Armond Simonian who helped us to get a perfect car for us and made sure that the process goes smooth. More
**DO NOT COME HERE! ** They gave me an initial quote of 3k that included axel issue, breaks and tune up and a few other things. Once i told Them i would Use geico insu ** They gave me an initial quote of 3k that included axel issue, breaks and tune up and a few other things. Once i told Them i would Use geico insurance for the pot whole incident they told me it will only cover the axel about 800 bucks i said That is ok i dont need the breaks or the other stuff now. When geico gets there they tell me that 2 tire pressure sensors and a few other things went bad. Geico covered it and made them a check for 2200 then they were telling me that i had A separate issue with my O2 sensors that would cost me and additional 500$ out of pocket not covered by geico. But i know What a O2 sensor is and my car did not have any of those issues. Once i explained this to My service provider he changes the story and apologized and says that I have a 3rd tire pressure sensor and wanted to charge me 360$. After claiming it was all fixed he had me sign 3k in checks for repairs before he gave me my keys when i turn Car on it was not fixed I still have a tire pressure light on! Why not test car before making me sign checks? They went from 2 sensors to 3 sensors to it need program come we will do it for free i waited 3 hours and now they tell me it's all 4 sensors and they won't cover the extra 110$ after i just Signed over 3k is cash and checks. Now They claim all 4 sensors went bad. Why was this not caught in the first or second diagnosis?Geico made them 2 checks for the 1st and second diagnosis 2500$ in checks and 500$ deductible and they still didn't fix the issue. More
Stay away from Toyota Universe, their used automobile department, and their salesman Rob (Robert). He is as sleazy as they come. He lied about the car I wanted to buy this past Saturday. Once he realized department, and their salesman Rob (Robert). He is as sleazy as they come. He lied about the car I wanted to buy this past Saturday. Once he realized that I wasn't falling for his sleazy sales tricks, he came back from his manager's desk saying that the car was just sold. Yet today (Monday), I confirmed with another sales person at Toyota Universe that the car is still available and for sale. Stay away!!!!! More
It was wonderful experience. It was probably fifth dealership I visited and they’re the only ones who worked with meeting my budget. Armond and Mr. Valdes got me a dream car and It was probably fifth dealership I visited and they’re the only ones who worked with meeting my budget. Armond and Mr. Valdes got me a dream car and dream deal. Thank you More