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Toyota Universe

Little Falls, NJ

4.7
2,283 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,283 reviews

March 27, 2022

Loved my experience at this dealership Armond took such great care of us. Showed us several car till my son picked new car over used car. More

by Maria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 29, 2022 -

Toyota Universe responded

Thank you for rating us 5 stars, Maria! We are happy to hear of your excellent experience.

March 26, 2022

Inaccurate pricing online. The salesman will tell you every car has an additional $1,800 charge for inspection. They will also tell you the online price includes a $700 militar More

by heyoko4191
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armando, Remy Braddock
Mar 29, 2022 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at ext. 6259. Thank you.

March 24, 2022

No playing sales game, straight forward. My salesman Armond was very honest. He said not to many different options in inventory. He didn’t promise anything crazy, he was very knowledgeable a More

by Ed catio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
March 22, 2022

Great dealership. The salesperson I dealt with Armond was a pleasure to work with. He took his time explaining everything, was friendly and very professional. I will d More

by Yolandatevez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
March 22, 2022

We made a reservation last November 2021 for Toyota Sienna XLE. The agent told me to put a $500 down to secure the car as there is a car coming in 2 weeks, and guaranteed me that will be given within m More

by Chev
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan
Mar 29, 2022 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at ext. 6259. Thank you.

March 17, 2022

Truly the best car purchasing experience! Armond was knowledge he shows us all different models of Highlander. He was accommodating, honest, and trustworthy. 10/10 would recommend and will be More

by John65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 21, 2022 -

Toyota Universe responded

Thank you for being our customer! We are so glad to hear of your 5 star review and look forward to seeing you again in the future!

March 17, 2022

The sales rep Eva Abdul was very nice and generous with her time. Helped me make a deal when I thought I would have to walk. She is a good saleswoman and very courteous. I’d recommend you speak with her if More

by arabmny84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eva Abdul
Mar 21, 2022 -

Toyota Universe responded

Thank you for being our customer! We are so glad to hear of your 5 star review and look forward to seeing you again in the future!

March 13, 2022

Thanks to Armond for helping me into a new 2021 Tacoma. I was treated like family and was not pressured into a contract I wasn’t comfortable with. With the whole chip shortage going on they found me a deal More

by Fran Omran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 14, 2022 -

Toyota Universe responded

Thank you for being our customer! We are so glad to hear of your 5 star review and look forward to seeing you again in the future!

March 12, 2022

We had really great experience at this dealership, our salesman was Armond who was really knowledgeable and friendly and respectful. We are so happy that they have exact car that my daughter was looking f More

by Sandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Mar 14, 2022 -

Toyota Universe responded

Thank you for being our customer! We are so glad to hear of your 5 star review and look forward to seeing you again in the future!

March 08, 2022

We went to Toyota universe and were immediately greeted by Armond .He was nothing shy of amazing.He was knowledgeable ,professional, he made the entire process a pleasure. More

by Khalilsedigji
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 08, 2022 -

Toyota Universe responded

Thank you for being our customer! We are so glad to hear of your 5 star review and look forward to seeing you again in the future!

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