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Toyota Universe

Little Falls, NJ

4.7
2,283 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,283 reviews

April 26, 2022

Unprofessional personnel and liars. . service is horrible. My advice people stay away from this place .. More

by Carlosusadr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Chiquito, Wilfredo Vega, Roberto Trujillo, Mario Esteban, Leidy Guzman, Denny Fernandez, Kevin Adams, Jorge Bueno
Apr 27, 2022 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at ext. 6259. Thank you.

April 25, 2022

Love this place! Toyota Universe made my buying car experience way easier and comfortable! The salesman Isaiah was extremely easy to speak to and was very patient whe More

by Emily
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Katallage
Apr 27, 2022 -

Toyota Universe responded

Thank you for rating us 5-stars! We appreciate your review and hope to see you again soon!

April 25, 2022

Thank you for making my car experience wonderful! Customer service was amazing and I wasn’t waiting too long to be seated. I was seated by Isaiah and he was a very nice man. Set straight the prices a More

by Emily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Katallage
Apr 27, 2022 -

Toyota Universe responded

Thank you for rating us 5-stars! We appreciate your review and hope to see you again soon!

April 25, 2022

As soon as I walked in, I felt very welcomed. I was seated by the front desk and everyone was so lovely. I was seated not too long with Isaiah who genuinely made my experience unforgettable. He w More

by Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Katallage
Apr 27, 2022 -

Toyota Universe responded

Thank you for rating us 5-stars! We appreciate your review and hope to see you again soon!

April 25, 2022

Extremely welcoming place to purchase a car! Waited not too long to be seated with a salesman. I had the pleasure of working with Isaiah. Very nice young man and knows his information very well! More

by Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Katallage
Apr 27, 2022 -

Toyota Universe responded

Thank you for rating us 5-stars! We appreciate your review and hope to see you again soon!

April 25, 2022

Excellent service! Did not wait too long to be seated and Isaiah, the salesman helped me throughout the whole process! Couldn’t thank him enough for all the information More

by Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Katallage
Apr 27, 2022 -

Toyota Universe responded

Thank you for sharing your review! We are glad to hear of your positive experience while visiting us. We look forward to seeing you again soon!

April 25, 2022

Buying a car is an overwhelming experience but the staff at Toyota Universe were all great. I especially appreciated Eva, More

by miguelramos2019201
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EVA ABDUL
Apr 27, 2022 -

Toyota Universe responded

Thank you for sharing your review! We are glad to hear of your positive experience while visiting us. We look forward to seeing you again soon!

April 25, 2022

Buying a car is an overwhelming experience but the staff at Toyota Universe were all great. I especially appreciated Eva, More

by laurarivera20192
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EVA
Apr 27, 2022 -

Toyota Universe responded

Thank you for sharing your review! We are glad to hear of your positive experience while visiting us. We look forward to seeing you again soon!

April 25, 2022

Eva did a fantastic job. She helped make the process go smoothly and explained everything well. We were able to come home with a brand new car the same day! More

by laurarivera20192
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EVA ABDUL
Apr 27, 2022 -

Toyota Universe responded

Thank you for sharing your review! We are glad to hear of your positive experience while visiting us. We look forward to seeing you again soon!

April 25, 2022

I have purchased 2 vehicles through EVA. she has always been very helpful and full of suggestions and ideas that have been very helpful to me. she always stayed in contact and has been avail More

by Isis Abdelhamid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EVA ABDUL
Apr 27, 2022 -

Toyota Universe responded

Thank you for sharing your review! We are glad to hear of your positive experience while visiting us. We look forward to seeing you again soon!

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