Toyota Universe

A few days ago we bought a new car from this dealership . Went to the dealership and drove it out the same day. Our experience with the dealership was very pleasant. Sales person was Armond. He was very kn . Went to the dealership and drove it out the same day. Our experience with the dealership was very pleasant. Sales person was Armond. He was very knowledgeable and helpful More

Wonderful Experience. Isaiah K. was very patient and polite. I would recommend him to my family and friends. Thank you so much Isaiah K. was very patient and polite. I would recommend him to my family and friends. Thank you so much More

Sam was excellent salesman he helped us getting very nice car with very low payment he walked us throughout the process very nice car with very low payment he walked us throughout the process very nice More

Truly the best car purchasing experience! Armond’s knowledge of all Toyota models from RAV4 to Highlander made our experience seamless. He was accommodating, honest, and trustworthy. Armond’s knowledge of all Toyota models from RAV4 to Highlander made our experience seamless. He was accommodating, honest, and trustworthy. More

had a pleasant time with Mr. Polanco. He was just great in every way possible. Love my new Highlander Polanco. He was just great in every way possible. Love my new Highlander More

What a wonderful service, I recently bought my new RAV4 2022 from this dealership after searching for a good deal. I would like to mention Armond who helped us to get a perfect car for us and made sure tha 2022 from this dealership after searching for a good deal. I would like to mention Armond who helped us to get a perfect car for us and made sure that the process goes smooth More

Great dealership. The salesperson I dealt with Armond, was a pleasure to work with. He took his time explaining everything, was friendly and very professional. I will The salesperson I dealt with Armond, was a pleasure to work with. He took his time explaining everything, was friendly and very professional. I will definitely be referring my friends and family to this Dealership, but particularly to Armond. Thank you. More

Very good car buying experience at this dealership, Armond was very kind and knowledgeable and friendly Armond was very kind and knowledgeable and friendly More

Mediocre, and amateur hour would be the best way to describe this dealership. They don't verify their deals over the phone and you have to come in just to find out they don't honor them. Textbook bait describe this dealership. They don't verify their deals over the phone and you have to come in just to find out they don't honor them. Textbook bait and switch tactic. State AG, and consumer affairs really need to start cracking down on dealerships that take advantage of price gouging and practice fraudulent schemes. I wouldn't be surprised if this dealership has to pay a settlement within the foreseeable future. I also can't get in contact with the manager or my sales rep to get the $500 reservation deposit back. I already found a better vehicle with about 10k less than what T Universe had to offer and it's been nearly a month. I will be contacting the BBB, as well hire an auto dealer fraud lawyer to get my deposit back with interest. Enough is enough. More

I found my dream pick up in this dealership. I visited four dealership to find Tacoma in Gray but no one had . Armond was very helpful to explain everything about my truck. I visited four dealership to find Tacoma in Gray but no one had . Armond was very helpful to explain everything about my truck. More