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Toyota Universe

Little Falls, NJ

4.7
2,283 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,283 reviews

September 18, 2022

I bought my three last cars at this dealer and the staff is great. My seller, Armond was very professional and made my life easier during all the steps of my purchase. More

by Dianalopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Sep 19, 2022 -

Toyota Universe responded

Thank you so much for sharing your experience with Armond. We are pleased to hear from loyal customers like you!

September 17, 2022

[My 2nd car with Allen Graham who has come thru once again. Look for him if you looking for a car] I am modified my rating because my overall experience with the dealership was very traumatic. The fina More

by Sephgordon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hussain Nowaz, Allen Graham
Sep 19, 2022 -

Toyota Universe responded

Thank you for sharing your experience!

Nov 06, 2022 -

Sephgordon responded

Although Allen was responsive to me all the way, my overall experience at Toyota Universe was very traumatic! I will say I was tricked into signing a finance contract with Toyota Financial even though I emphatically made it clear that I will be financing with Credit Union with whom I would get a much better interest rate. This experience wound up costing me thousands of dollars more than it should. I had to go through the process of refinancing with Credit Union. Bottom line is, I will definitely not recommend Toyota Universe. The finance person whom I will refer to as “H’, purposely tricked me into signing in order to get his commission even though he knew it would cause complications for me. He gave me his cell number and told me to call him anytime but he never answer his phone after I sign those documents. Buyer beware!

September 15, 2022

We were just driving by and stopped to see the cars and met one of the best car sale professional Armond Simonian , who is wonderful, honest and straight to the point and we and up leave a deposit for our More

by Andraderobert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Sep 15, 2022 -

Toyota Universe responded

Thank you so much for taking the time to share your experience!

September 14, 2022

Armond in sales made the whole car buying experience enjoyable and stress-free. He made sure all my questions were answered and was very polite and professional. Husayn in finance was very helpful and g More

by Lucasgorvic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Sep 14, 2022 -

Toyota Universe responded

Thank you for sharing your experience! We are so glad that Armond was so helpful!

September 12, 2022

Daniel se porto increible. Bien amable. Mi esposo y yo nos sentimos bien respetados con su servicio. Lei un review que dijo que se sintio como una princesa la cliente. Y asi mi More

by aidap_114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
daniel plaza
Sep 13, 2022 -

Toyota Universe responded

¡Muchas gracias por tomarse el tiempo para compartir su experiencia!

September 10, 2022

I came to this dealership to browse and ended up leasing a my first Toyota RAV4 ! Special thanks to Armond for answering all my questions and for helping me get the perfect car for my needs. The who More

by Fransicebill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Sep 12, 2022 -

Toyota Universe responded

Thank you for sharing your experience! We are so glad that Armond was so helpful!

September 08, 2022

Very happy with my purchase from this dealership ! I drove about 45-50 minutes because Toyota universe had the best selection in the are at a good list price. Thanks to Armond, my salesman More

by Minovictatiana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Sep 08, 2022 -

Toyota Universe responded

Thank you so much for sharing your experience!

September 06, 2022

This dealership will be the only dealership i will ever come to. I have been coming to this dealership for over 15 years and will not ever go anywhere else. Have bought all 6 of my cars from Allen Graham. More

by sibelc0219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Graham
Sep 07, 2022 -

Toyota Universe responded

Thank you so much for sharing your experience! We are pleased to hear that you are such a loyal customer, and hope that we can continue to work together in the future!

September 06, 2022

Allen graham always makes me look forward to switching my car out. Love this dealership, they really do treat me like the loyal customer i have been for over 10 years. There’s a reason i always only come to More

by sibelc0219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Graham
Sep 07, 2022 -

Toyota Universe responded

Thank you so much for sharing your experience! We are so glad to hear that our team is so helpful! Thank you for being a loyal customer!

September 06, 2022

Absolutely best car buying experience. Our salesman Armond did really great job. Answer all our questions and did follow up phone calls to make sure everything is fine More

by Edwardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Sep 07, 2022 -

Toyota Universe responded

Edwardo, thank you so much for taking the time to share your experience working with Armond!

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