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Toyota Universe

Little Falls, NJ

4.7
2,283 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,283 reviews

September 27, 2022

Fantastic experience buying my new 4Runner. Got a good deal. Demoy (sales representative) was super helpful and knowledgeable. All round a great experience and would happily purchase another v More

by Dave Harrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demoy Woolley
Sep 28, 2022 -

Toyota Universe responded

Dave, thank you so much for sharing your experience!

September 26, 2022

Dealt with Mr. Polanco and his manager Felipe. Thank you for the experience and the good help! Love my new Rav4 More

by Anna B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joansset Polanco
Sep 26, 2022 -

Toyota Universe responded

Thank you so much for sharing your experience! We hope to see you again in the future.

September 26, 2022

The reason I’m giving the dealership and salesman such a great review is because, they have always giving the me utmost respect and courtesy when helping me purchasing my cars over 25 years. Kudos to every More

by catherine195
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Alan Graham
Sep 27, 2022 -

Toyota Universe responded

Thank you so much for sharing your experience! We hope to see you again in the future.

September 26, 2022

This dealership and salesman has always shown and giving me the utmost courtesy I. Sales me card over the 25 years I have been buying cars. Kudos to the General Manager Mr. Tyrone, Mr. Graham and everyone More

by catherine195
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Alan Graham
Sep 27, 2022 -

Toyota Universe responded

Thank you so much for sharing your experience! We hope to see you again in the future.

Sep 27, 2022 -

catherine195 responded

catherine195@verizon.net is my email

September 25, 2022

I had a wonderful experience here a few day's back! ! Armond Simonian our salesman went above and beyond for me, i cannot thank him enough for his professionalism and kindness!!!! Would absolutely reco More

by Barbara Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Sep 26, 2022 -

Toyota Universe responded

Thank you so much for sharing your experience!

September 25, 2022

Josue castillo was great , he worked very hard to get my numbers . Very happy with his service a toyota universe More

by Martha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue castillo
Sep 25, 2022 -

Martha responded

Thanks toyota universe

Sep 26, 2022 -

Toyota Universe responded

Thank you so much for sharing your experience!

September 25, 2022

I worked with Josue Castillo on the purchase of my vehicle. Got my first lease and will only deal with him . Outstanding customer service . More

by Luis Postigo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue castillo
Sep 26, 2022 -

Toyota Universe responded

Thank you so much for sharing your experience! We hope to see you again in the future.

September 23, 2022

dealt with Mr. Polanco and his services were just great. Highly recommend going to see him. His experience makes him a great asset to the company More

by laney123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.Polanco
Sep 23, 2022 -

Toyota Universe responded

Thank you so much for sharing your experience!

September 22, 2022

I had wonderful experience at Toyota Universe . Mr. Valdes and Armond helped me a lot from beginning to an end. I have gone to few Toyota dealer and this one was the best. More

by Hosepianminas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Sep 23, 2022 -

Toyota Universe responded

Thank you so much for sharing your experience!

September 20, 2022

I worked with Alen Graham on the purchase of my vehicle. I am a returning customer and will only work with Alen. He is amazing and I recommend me constantly to my friends and family. More

by Toyota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Graham 5 Stars all around the board
Sep 20, 2022 -

Toyota Universe responded

Thank you so much for taking the time to share your experience working with our team!

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