Toyota Universe

Buyer BEWARE! I waited on writing this review to be as clear and concise as possible. I went to the dealership on November 11 to finance a pre-owned vehicle. Mind I waited on writing this review to be as clear and concise as possible. I went to the dealership on November 11 to finance a pre-owned vehicle. Mind you, this would be the 4th car I get from here. However, they ended up giving me a vehicle that wasn't even worth showing. The first red flag was the tire pressure light was on, but the salesman assured me he would put air in the tires for me. When I left the dealership, the very next day the same light was on again. I figured the salesman probably didn't fill it up enough. I was trying to give the benefit of the doubt. I filled up the tire myself and by the next morning, I had practically a flat tire. I emailed and called the dealership and no one got back to me. Then, I decided it wasn't worth the hassle and purchased new tires since obviously something was wrong with at least one of the tires. I took the car to get the tires changed and I had no wheel lock. I called the dealership and kept being put on hold. After telling off several people how I've had the car for a week and it has not been able to be driven, I was assured that they would send me a wheel lock. THEY DID NOT! Another expense out of my pocket. Two weeks later, the check engine light came. A thermostat sensor had to be changed. Again, another expense. Toyota Universe has no appreciation for loyalty or customers. I will not give them any more business and I hope no one else has to go through this crap. More

I recently bought my car here at Toyota Universe and had a great experience! Armond and Mr. Valdez were both incredibly informative, kind and patient. a great experience! Armond and Mr. Valdez were both incredibly informative, kind and patient. More

They purposely lowered the price to get people in the door and then raised it exponentially once you were there. Even if there was a honest error, they could’ve offered a discount to make up for their mi door and then raised it exponentially once you were there. Even if there was a honest error, they could’ve offered a discount to make up for their mistake. More

It was great doing business with Toyota Universe. My Salesman Armond and his manager were legit and delivered as promised. Can not ask for more. My Salesman Armond and his manager were legit and delivered as promised. Can not ask for more. More

Perfect customer service! I had been looking to lease a car for so long and couldn’t find a good deal until I came to this dealer, Armond took care of everything! I was able t I had been looking to lease a car for so long and couldn’t find a good deal until I came to this dealer, Armond took care of everything! I was able to trade in my old car, and walked out with the best deal thanks to him. More

I just got my first ever new car from this dealership and I had the most amazing experience! Armond was my salesperson and he gave me regular updates from the start up until the car arrived at the dealer and I had the most amazing experience! Armond was my salesperson and he gave me regular updates from the start up until the car arrived at the dealership. More

I bought my two last cars at this dealer and the staff is great. My salesman Armond , was very professional and made my life easier during all the steps of my purchase. is great. My salesman Armond , was very professional and made my life easier during all the steps of my purchase. More

We had wonderful time at this dealership and our salesman was really helpful. Armond did his best to put us in our new highlander was really helpful. Armond did his best to put us in our new highlander More

Armond Simonian helped me get the car of my dreams! ! Armond and the rest of the Toyota universe crew were super helpful and I was able to leave the same day with my new car. ! Armond and the rest of the Toyota universe crew were super helpful and I was able to leave the same day with my new car. More

I’m so happy that I could buy the car that I was looking for last 8 months but no other dealership has!!! My salesperson was Armond and he was really helpful. I definitely recommend him to my friends. for last 8 months but no other dealership has!!! My salesperson was Armond and he was really helpful. I definitely recommend him to my friends. More