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Toyota Universe
Little Falls, NJ
2,283 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,283 reviews
February 06, 2023
SAMEER was great and professional. He has patient and knowledge i answering all my questions when I recently purchased my new Toyota Corolla. He has patient and knowledge i answering all my questions when I recently purchased my new Toyota Corolla. More
by Sanajena
Employees Worked With
SAMEER
February 06, 2023
Beautiful Toyota, good coffee. Went in to weigh my options at a new car and was greeted by two very nice salesmen. Joshua and Travis were both very help full and went above and bey Went in to weigh my options at a new car and was greeted by two very nice salesmen. Joshua and Travis were both very help full and went above and beyond to help me out definitely coming back soon highly recommend! More
by Cam M
Employees Worked With
Joshua O.
February 05, 2023
I purchased preowned Lexus from Toyota universe in RT 46 NJ. the salesperson was very nice and accommodating but in order to close the deal the manager Tylor got involved and we've got a deal done. When we NJ. the salesperson was very nice and accommodating but in order to close the deal the manager Tylor got involved and we've got a deal done. When we received the vehicle, we realize there's only 1 key so we called back spoke to the salesperson that told us that the manager will contact us however, after several attempts to reach Tylor the manager he never contacts back. that's very disappointing especially when you buy a luxury vehicle which you need to pay costly price for the 2nd key out of your pocket. I'm giving 1 star review as for the ignore and poor customer service of the manager. More
by kbskitchens
Employees Worked With
Tyler
February 02, 2023
Had such a great experience at Toyota Universe. Armond was very quick to answer every question that I had and knew everything about my new Camry. Armond was very quick to answer every question that I had and knew everything about my new Camry. More
by Taryolson
Employees Worked With
Armond
January 30, 2023
I just bought my new 2023 RAV 4 at this dealership, it was the quickest and easiest process ever with Emily´s help. Thank you Emily for helping me decied the best car for me, I am so happy with it was the quickest and easiest process ever with Emily´s help. Thank you Emily for helping me decied the best car for me, I am so happy with it More
by Gaby Rob
Employees Worked With
Hesham Ali, George Chiquito, Filip Antoun, Roberto Davadi, Mario Esteban, Kimoy Blake, Riverside Partners, Kevin Adams, Bayo Adeniyi, Jorge Bueno
January 30, 2023
Thank you! Toyota Universe all of the staff are very helpful and welcoming! My Salesperson Royce helped me pick out a good vehicle for my everyday needs! I wo Toyota Universe all of the staff are very helpful and welcoming! My Salesperson Royce helped me pick out a good vehicle for my everyday needs! I would definitely recommend all friends and family to come shop here! More
by Julia Sanchez
Employees Worked With
Royce Hampton
January 30, 2023
Everyone was attentive and helpful with any questions I may have. Every question and concern was answer. Highly suggest the staff in Toyota universe may have. Every question and concern was answer. Highly suggest the staff in Toyota universe More
by Iguzman
Employees Worked With
Abe and Irving
January 30, 2023
The dealership had a lot of nice cars, Jade Beretervide was my sales man and he was very helpful, and gave me a lot of information on the 2023 Camry, I will definitely be coming back when my lease is up. was my sales man and he was very helpful, and gave me a lot of information on the 2023 Camry, I will definitely be coming back when my lease is up. More
by Vcaza12
Employees Worked With
Jade Beretervide
January 30, 2023
I can't believe how professional the sales guys at this dealership are. I met the sales person Fatao Alhassan when I walk in the show room and I was pleased to how he showed me around. I wanted to trade in dealership are. I met the sales person Fatao Alhassan when I walk in the show room and I was pleased to how he showed me around. I wanted to trade in my old 2018 Rav 4 for a new one and I will be going back there soon to close the deal to get me a new car. I will recommend anyone to this dealership who wanted to buy new or used certified vehicles. More
by muadam85
Employees Worked With
Fatao, Alhassan
January 11, 2023
Lies, lies, and more lies. They had my car for one week and failed to fix. Incompetence personified. Zero communication. If I could give less than one star, I would. BEWARE P They had my car for one week and failed to fix. Incompetence personified. Zero communication. If I could give less than one star, I would. BEWARE PEOPLE More
by pogrob
Employees Worked With
Rob, service Mgr. Gets a Zero
