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Toyota Universe

Little Falls, NJ

4.7
2,283 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,283 reviews

February 28, 2023

Shady sales tactics. Giant waste of time. Advertises low price certified then says it’s optional $3k. Wouldn’t honor tax exemption with personal loan. To pay cash they ch More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luther St Elien
February 26, 2023

First time customer here. Bought my RAV4 last week. Armond was straightforward with me about what my leasing a new car, was very professional, and courteous More

by Turanomran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Feb 28, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear of your experience.

February 24, 2023

Their service us horrible I will not recommend them they call for a service and lie to u about it even as I was talking to the lady she shut the phone in my face I am going to call corporate about how bad t More

by Manal_aburomi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None of the above
Feb 24, 2023 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at 973 785 4710 ext. 6259. Thank you.

February 23, 2023

Just leased a Corolla hybrid from Armond. He Was so easy to work with, no nonsense, had all my paperwork ready to go when I got to the dealership. I was in and out! Fastest and smoothest leas More

by Mejicunal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Feb 23, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear about your experience and look forward to seeing you again!

February 23, 2023

I was amazed by how Armond and Husayn worked hard to get me approved on my new Corolla, I’m new in USA but they manage to get me approved. Thank you so much to both of them. More

by Maryamhademi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Feb 24, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear about your experience and look forward to seeing you again!

February 22, 2023

Perfect customer service! I had been looking to lease a car for so long and couldn’t find a good deal until I came to this dealer, Armond took care of everything! I was able t More

by Gigikrizman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Feb 22, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear about your experience and look forward to seeing you again!

February 19, 2023

The most honest and up front dealership I’ve ever visited. They listen to your needs and help you select something that fits. I was never pressured to spend more or upgrade in fact I was suggested mo More

by Johnpanota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Feb 21, 2023 -

Toyota Universe responded

Thank you for the great review, John! We are so glad to hear that you are thrilled with your purchase. We look forward to seeing you again in the future!

February 17, 2023

Mr Simonian helped me get the car of my dreams! ! He and the rest of the Toyota universe crew were super helpful and I was able to leave the same day with my new car More

by Puntalsingh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Feb 21, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear that you are thrilled with your purchase. We look forward to seeing you again in the future!

February 16, 2023

It was great doing business with Toyota Universe . Salesman Armond and his manager were legit and delivered as promised. Armond was outstanding, and he spoke Turkish. More

by Ginathomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Feb 16, 2023 -

Toyota Universe responded

Thank you for the great review! We appreciate your kind feedback!

February 16, 2023

I bought my three last cars at this dealer and the staff is great. My salesman Armond was very professional and made my life easier during all the steps of my purchase. Thanks. More

by Patelsanji
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Feb 21, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear that you are thrilled with your purchase. We look forward to seeing you again in the future!

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