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Toyota Universe

Little Falls, NJ

4.6
2,280 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,280 reviews

March 05, 2023

The most honest and up front dealership I’ve ever visited. They listen to your needs and help you select something that fits. I was never pressured to spend more or upgrade in fact I was suggested mo More

by Baticmerovic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 06, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear about your experience.

March 05, 2023

What a great experience! I called Armond , and he started sending me the information I was requesting right away, was very straight forward and authentic about the process a More

by Ivanbelgrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 06, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear of your experience.

March 04, 2023

We had very good experience at Toyota Universe, clean dealership, friendly atmosphere. You don’t feel any pressure. Our salesman Armond was fantastic More

by Alomariabdul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 06, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear about your experience.

March 02, 2023

I had a great experience purchasing a vehicle from this dealership. My sales associate, Armond was very nice and helpful . He even delivered my vehicle to my home 45 minutes away! More

by Mortezaibabak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 03, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear of your experience.

March 02, 2023

Armond and Mr. Valdez were great. This was my first time buying a car alone and they made the experience super easy. They were friendly and very helpful. More

by Andrewmalarz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 03, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear of your experience.

March 01, 2023

Went in looking for a tacoma and Allen was very helpful every step of the way. There was zero pressure and he was extremely accommodating. Can’t recommend him enough. More

by Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Graham, Remy Braddock
Mar 01, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear of your experience.

February 28, 2023

Beyond the shadow of a doubt if you are looking for a kind hearted straight to the point sales rep, who really shows he helps ask for Luther St.elien whenever you are in the market for a vehicle! It hasn More

by geeapp800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luther St Elien
Feb 28, 2023 -

Toyota Universe responded

Thank you for the great review! We are glad to hear of your positive experience.

February 28, 2023

Shady sales tactics. Giant waste of time. Advertises low price certified then says it’s optional $3k. Wouldn’t honor tax exemption with personal loan. To pay cash they ch More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luther St Elien
February 26, 2023

First time customer here. Bought my RAV4 last week. Armond was straightforward with me about what my leasing a new car, was very professional, and courteous More

by Turanomran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Feb 28, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear of your experience.

February 24, 2023

Their service us horrible I will not recommend them they call for a service and lie to u about it even as I was talking to the lady she shut the phone in my face I am going to call corporate about how bad t More

by Manal_aburomi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None of the above
Feb 24, 2023 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at 973 785 4710 ext. 6259. Thank you.

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