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Toyota Universe

Little Falls, NJ

Overview
Reviews
Vehicles
4.6
2,271 Reviews
Call Dealership (973) 785-4710
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1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,271 reviews

September 27, 2024

Great experience start from beginning to the end of cat buying process. Armond and his manager Mr. Valdes we’re very polite and friendly. Finance manager was really great guy. I forgot his name. More

by Sarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
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Sep 27, 2024 -

Toyota Universe responded

Thank you for sharing your wonderful experience! We're delighted to hear that Armond, Mr. Valdes, and our finance manager made your car-buying process smooth and enjoyable from start to finish. It's great to know they were polite, friendly, and helpful throughout. We'll be sure to pass along your kind words to the entire team. If you ever need anything, don’t hesitate to reach out. Enjoy your new car!

September 24, 2024

Wonderful experience, outstanding customer service. I can’t thank enough for Armond service. He was making sure that we are satisfied with our experience. More

by Siro76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
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Sep 24, 2024 -

Toyota Universe responded

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience and received outstanding customer service from Armond. He truly cares about ensuring customer satisfaction. We appreciate your feedback and look forward to assisting you again in the future!

September 24, 2024

To anybody who's looking for a new car and wants to get a quick sales experience, contact salesman Sergio Lopez. More

by Carlos Martínez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
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Sep 24, 2024 -

Toyota Universe responded

Thank you for the great recommendation! We're happy to hear that Sergio Lopez provided a quick and efficient sales experience for you. We’ll be sure to pass along your kind words to him. If anyone else is looking for a seamless car-buying experience, Sergio is definitely the one to reach out to! Enjoy your new car!

September 24, 2024

Being helped by salesman Sergio López highly contributed to a welcoming experience and top notch customer service. 10 out of 10! More

by Rosmery Castillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
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Sep 24, 2024 -

Toyota Universe responded

Thank you for the fantastic review! We're thrilled to hear that Sergio López provided a welcoming experience and top-notch customer service. Your 10 out of 10 rating means a lot to us, and we'll be sure to share your kind words with Sergio. Enjoy your new ride, and let us know if you need anything in the future!

September 23, 2024

awesome treatment and transparency from Andres. Everything here was smooth, had a very good time here. More

by Montufar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
andres gonzalez
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Sep 24, 2024 -

Toyota Universe responded

Thank you for your fantastic review! We’re delighted to hear that you received awesome treatment and transparency from Andres. It's great to know that everything went smoothly and that you had a good time at our dealership. We appreciate your feedback and hope to see you again soon!

September 22, 2024

First time going to a dealership but thanks to Jailene who gave great service and was very informative, I was able to enjoy my time there. More

by Lr182110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jailene
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Sep 23, 2024 -

Toyota Universe responded

Thank you for your wonderful feedback! We’re thrilled to hear that Jailene made your first dealership experience enjoyable! Her dedication to providing informative and attentive service is truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out!

September 21, 2024

This was my first car and Jennifer made it amazing from her knowledge to making me feel like I got the best deal in town thanks to her my new adventure with my new little family begins in my Toyota xle 202 More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Moran
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September 21, 2024

Sergio Lopez is a very welcoming salesman especially helping us out with me as a first time buyer. More

by Shwan Mendez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
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September 21, 2024

As a I’ve been planning to get into a new car for the past few days, salesman Sergio Lopez helped us. More

by Shwan Mendez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
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September 21, 2024

Sergio was great no time wasted, quick transaction and good to go!! Thank you so much More

by Marcos Valerio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
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