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Toyota Universe

Little Falls, NJ

4.7
2,283 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,283 reviews

September 24, 2024

Being helped by salesman Sergio López highly contributed to a welcoming experience and top notch customer service. 10 out of 10! More

by Rosmery Castillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
Sep 24, 2024 -

Toyota Universe responded

Thank you for the fantastic review! We're thrilled to hear that Sergio López provided a welcoming experience and top-notch customer service. Your 10 out of 10 rating means a lot to us, and we'll be sure to share your kind words with Sergio. Enjoy your new ride, and let us know if you need anything in the future!

September 23, 2024

Very good and informative sales person, andres went above and beyond..will be sending future referalls for sure. More

by Montufar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres gonzalez
Sep 24, 2024 -

Toyota Universe responded

Thank you for your wonderful feedback! We're thrilled to hear that Andres went above and beyond to provide you with informative service. We truly appreciate your referrals and look forward to welcoming your future customers. If you need anything else, just let us know!

September 23, 2024

awesome treatment and transparency from Andres. Everything here was smooth, had a very good time here. More

by Montufar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
andres gonzalez
Sep 24, 2024 -

Toyota Universe responded

Thank you for your fantastic review! We’re delighted to hear that you received awesome treatment and transparency from Andres. It's great to know that everything went smoothly and that you had a good time at our dealership. We appreciate your feedback and hope to see you again soon!

September 22, 2024

First time going to a dealership but thanks to Jailene who gave great service and was very informative, I was able to enjoy my time there. More

by Lr182110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jailene
Sep 23, 2024 -

Toyota Universe responded

Thank you for your wonderful feedback! We’re thrilled to hear that Jailene made your first dealership experience enjoyable! Her dedication to providing informative and attentive service is truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out!

September 21, 2024

This was my first car and Jennifer made it amazing from her knowledge to making me feel like I got the best deal in town thanks to her my new adventure with my new little family begins in my Toyota xle 202 More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Moran
September 21, 2024

Sergio Lopez is a very welcoming salesman especially helping us out with me as a first time buyer. More

by Shwan Mendez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
September 21, 2024

As a I’ve been planning to get into a new car for the past few days, salesman Sergio Lopez helped us. More

by Shwan Mendez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
September 21, 2024

Sergio was great no time wasted, quick transaction and good to go!! Thank you so much More

by Marcos Valerio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
September 21, 2024

Great attention by salesman Sergio Lopez. We’re very happy with our new certified used vehicle. More

by Gary Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
September 21, 2024

Staff is very friendly, welcoming with an understanding of customer satisfaction. The sales rep Jailene that I spoke had great insight on what best suited my budget. I would recommend friends to go there. More

by dehnertkkiana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jailene Rodriguez