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Toyota Universe

Little Falls, NJ

4.7
2,283 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,283 reviews

July 09, 2023

This is my first time buying a car-I wasn’t sure what to expect. Carolyn immediately put me at ease and walked me through the entire process. I am very happy with my new car! More

by Marcofrante
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn
Jul 10, 2023 -

Toyota Universe responded

Thank you for leaving us a great review! We are glad to hear of your experience and hope to see you again in the future!

July 08, 2023

It is always a five star service experience when buying from Toyota Universe in Little Falls, New Jersey. This is my 3rd car I’ve gotten from them and from start to finish, it is always top notch service. More

by alfauri62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Graham
Jul 10, 2023 -

Toyota Universe responded

Thank you for leaving us a great review! We are glad to hear of your experience and hope to see you again in the future!

July 08, 2023

Thank you Carolyn for your patience and helping me find just what I wanted- Great team!! More

by Marcofrante
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn
Jul 10, 2023 -

Toyota Universe responded

Thank you for leaving us a great review! We are glad to hear of your experience and hope to see you again in the future!

July 06, 2023

Great experience; honest and attentive team from reception to sales and finance. Armond in sales went above and beyond and the whole experience was a pleasure. More

by Bill Lowry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Jul 10, 2023 -

Toyota Universe responded

Thank you for leaving us a great review! We are glad to hear of your experience and hope to see you again in the future!

July 06, 2023

My credit history very light, but Armond and finance manager at this dealership manage to get approval. Was absolutely great experience at Toyota Universe. More

by Morti rezai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Jul 10, 2023 -

Toyota Universe responded

Thank you for leaving us a great review! We are glad to hear of your experience and hope to see you again in the future!

July 03, 2023

Fantastic experience all around. Armond went above and beyond anyone I've worked with in the past. It took me about 3 weeks before deciding on my new Highlander. He was really helpfu More

by Ahmet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Jul 05, 2023 -

Toyota Universe responded

Thank you for leaving us a great review! We are glad to hear of your experience and hope to see you again in the future!

July 01, 2023

Great dealership! ! Carolyn was so helpful and professional!! I definitely recommend her to my friends and family More

by Marcofrante
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn
June 29, 2023

I was looking to buy a tacoma with certainly especifications the whole process at Toyota Universe it was quick and honest I'll recommend Armond to everyone More

by Tony
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Armond
Jun 30, 2023 -

Toyota Universe responded

Thank you for leaving us a positive review, Tony! We appreciate your feedback and look forward to seeing you soon!

June 29, 2023

I’m a customer of Toyota Universe for years This was my fifth Corolla. My salesman Armond is amazing. I have sent him many referrals and will keep doing. More

by Joannstone187
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Armond
Jun 30, 2023 -

Toyota Universe responded

Thank you for being a customer of ours! It is our pleasure to ensure that you have a 5-star experience while visiting us. We appreciate your review and look forward to seeing you again soon.

June 28, 2023

Bad service poor customer service u will not be able to complain and they destroy my car More

by Adam
Service Price Transparency
Recommend Dealer
No
Employees Worked With
No body specific
Jun 30, 2023 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. Please call our Customer Relations Manager at 973 785 4710 ext. 6259 at your next availability. Thank you.

Jun 30, 2023 -

Adam responded

This number is not for customer relations manager I was not able to speak to any real supervisor in this delar at all

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