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Toyota Universe
Little Falls, NJ
2,450 Reviews
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November 15, 2011
When i first walked in i was greeted by the service desk person, and she quickly found someone to help me with my questions because i was a first time car buyer. Then a dealer by the name of Francisco appr person, and she quickly found someone to help me with my questions because i was a first time car buyer. Then a dealer by the name of Francisco approached and asked me about what type of car i was looking for, and what was the price range i could afford and then we went outside to look for cars until i found one that caught my interest, he then offered a test drive, when we went back in to do the paperwork i saw that the monthly payments were too much for me but he then took the time to find a way to make the monthly payments affordable for me with a low interest rate, and even after i purchased the car he kept in touch to make sure everything went fine with the car and that i was satisfied, I was very pleased by the way i was treated in this dealership compared to another one i had visited where they wanted to make me pay more than what i could. I recommend this dealership to anyone looking for friendly service and good cars. More
by rob548b
Employees Worked With
Francisco Javier
November 14, 2011
Luis was a great salesman! At first, the price I was given was a bit high for me but then he was able to find a price range that was reasonable and allowed me to take my beautiful car home the same day. given was a bit high for me but then he was able to find a price range that was reasonable and allowed me to take my beautiful car home the same day. He was helpful and made sure he secured my business with Toyota Universe! I would definitely recommend this dealership to anyone! More
by dabigfish33
Employees Worked With
Luis Alvarado
November 12, 2011
It was a wonderful experience dealing with the sales It was a wonderful experience dealing with the sales person for my new 4Runner. Very honest and staright forward. They didn't play any gimmicks with It was a wonderful experience dealing with the sales person for my new 4Runner. Very honest and staright forward. They didn't play any gimmicks with me, as i experienced with other dealerships. Very happy with the service. I will highly recommend Toyota Universe in Little Falls. Steve Kalas was great. More
by Hardaljeet
Employees Worked With
Steve Kalas
November 12, 2011
My experience with the this dealer was exceptional and I would refer as many clients and family members to them because of their good customer service. My experience was (PRICELESS). would refer as many clients and family members to them because of their good customer service. My experience was (PRICELESS). More
by triciapalma
Employees Worked With
jimmy diaz and shah shaheed
November 11, 2011
this is my second time buy suv from this dearler! and mr.steve kalas is very nice man, he help me a lot! he also teached me how to driver 4x4 system! if i have a friends want to buy toyota, i will bring mr.steve kalas is very nice man, he help me a lot! he also teached me how to driver 4x4 system! if i have a friends want to buy toyota, i will bring them to here!!! More
by kevin huang
Employees Worked With
steve kalas
November 10, 2011
Today was our first experience with Toyota and the truth, we were very pleased with the way we deal with Adrian. He showed us an excellent customer service and offered us the best option to buy. I recommend we were very pleased with the way we deal with Adrian. He showed us an excellent customer service and offered us the best option to buy. I recommend this dealer ship and Adrian as a seller. More
by Chricamia
Employees Worked With
Adrian Martinez
November 09, 2011
Steve was so helpful in purchasing my 2012 highlander. I never once felt pressured and he was extremely easy to work with. You can tell that he cares deeply about what he does and he is a great salesman. I never once felt pressured and he was extremely easy to work with. You can tell that he cares deeply about what he does and he is a great salesman. I cannot say enough great things about my experience with Steve and Toyota Universe. More
by Robhill
Employees Worked With
Steve Kalas
November 08, 2011
I had a deal with another dealer ship that I had not signed yet. Stopped here and met with Thomas. Gave him the numbers I had. They were able to get me a Prius 2 years newer, 10,000 less miles, no cash signed yet. Stopped here and met with Thomas. Gave him the numbers I had. They were able to get me a Prius 2 years newer, 10,000 less miles, no cash except my trade and a loan 7% less then the Toyota dealer in Jersey City. These guys worked for me and I am very happy. They bought me and my 3 little girls a pizza while we waited too! More
by jlazar
Employees Worked With
Thomas, Thomas Blankenship
November 08, 2011
had a great experience with my purchase my sales person and the manager gave us a great deal i recomment this dealer ship .... thank u felipe and for the help and my sales person luis and the manager gave us a great deal i recomment this dealer ship .... thank u felipe and for the help and my sales person luis More
by rmoreano
Employees Worked With
luis alvarado
November 08, 2011
Had an easy and fun time at this dealership. The salesman taking care of us was very honest and accommodating. Will definitely go back to this dealership. salesman taking care of us was very honest and accommodating. Will definitely go back to this dealership. More
by Guy13
Employees Worked With
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