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Toyota Universe

Little Falls, NJ

4.7
2,451 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,451 reviews

November 23, 2011

I bought my new Toyota from Toyota Universe. I was extremly nervous, but from the second I walked into the showroom I was totally surprised. Luis was a great salesman!!!!!! I was never pressured into More

by posho69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
luis alvarado
November 23, 2011

my experience at Toyota Universe was a pleasant one. The car salesman was very friendly and helpful. He worked within my budget and he wasn't pushy or intimidating like some car salesman are. More

by x33chelcx33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe, Guiseppe Pugliese
November 22, 2011

Overall, Jimmy was extremely pleasant to work with and we had a really good experience with him. We did however have a poor experience with the financing manager. Overall, we feel that we got the car for a More

by jyoser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Diaz
November 19, 2011

Peter was a very kind man and salesman. Didnt seem like he was even trying too hard except to help me find whatever made me happy! he was easy to like, seemed to know exactly what I was looking for, he mad More

by Morgan33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Petronacie
Nov 22, 2011 -

Toyota Universe responded

Thank you for your kind words regarding Peter.Congratulations on your purchase and welcome to The Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

November 18, 2011

Hurricane Irene destroyed our two family cars in end of august. Me and my wife were in market for two new vehicles and wanted to stick with Toyota. We bought one of the cars from Caldwell Toyota which is n More

by Sammmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Blankenship, Thomas Blankenship
Nov 22, 2011 -

Toyota Universe responded

Wow, Iam glad that you were alright after the storm.Iam very pleased to hear that Thomas did such a fine job and made you happy. He has been with us for a while and I get many compliments about Thomas. Congratulations on your purchase and welcome to The Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

November 17, 2011

I had a great experience working with Peter at Toyota Universe. I believe he has the experience a customer wants in a sale person. He was honest,motivated and responsible person. He toke me to the hold More

by aramecina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Nov 18, 2011 -

Toyota Universe responded

Iam very pleased to hear that Peter did such a fine job and made you happy. He has been with us for a while and I get many compliments. Congratulations on your purchase and welcome to The Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

November 17, 2011

I hate dealing with car salesman because normally they are really sketchy and hover over you and just seem really pushy. When I arrived at the dealership, I was greeted by the friendly face of Pete Petro More

by jb12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Petronaci
Nov 18, 2011 -

Toyota Universe responded

Iam happy to read Peter took excellent care of you and made your buying experience a positive one.Congratulations on your purchase and welcome to The Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

November 17, 2011

My overall experience at Toyota Universe was surely a great one, I originally visited Toyota Universe to look at the new Toyota Highlander , but unfourtunatley that vehicle just didnt suit me .My sales c More

by kciervo9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Woolverton/ Nick Bellomo
Nov 18, 2011 -

Toyota Universe responded

Thank you for your kind words regarding Danielle and Nick.Congratulations on your purchase and welcome to The Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

November 15, 2011

As soon as I walked through the door I heard "Good Morning". I didn't have to wait for an available sales man. Allen Graham was very helpful. He listened to what I had to say and he was very informati More

by Merindatorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Graham, Allen Graham
Nov 15, 2011 -

Toyota Universe responded

Iam very pleased to hear that Allen did such a fine job and made you happy. He has been with us for a while and I get many compliments. Congratulations on your purchase and welcome to The Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

November 15, 2011

Steve Kalas was very helpful in The purchase of my 2006 4runner. Dealership operated fast and smooth in and out the door.... Great experience. Truck is great!!!! More

by Gdec683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE KALAS
Nov 15, 2011 -

Toyota Universe responded

Its one of our goals at Toyota Universe to get you in and out as quick as possible without compromising customer service. Iam glad Steve was able to do both. Congratulations on your purchase and welcome to The Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

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