
Toyota Universe
Little Falls, NJ
Filter Reviews by Keyword
By Type
Showing 2,300 reviews
Salesman was easy to deal with and friendly. I had no hassels and I would strongly recommend anyone to go to this dealer. When I went in with my wife the dealership was nicely presented and I was helped hassels and I would strongly recommend anyone to go to this dealer. When I went in with my wife the dealership was nicely presented and I was helped right away and did not have to wait for a salesperson to help me. I was able to take mutliple vehicles for a test ride until I was comfortable with the one I chose. More
I was looking for a newer Tacoma with low mileage and a 4 cylinder and they had one on their site. I had a Tundra which I`d been very happy with but the gas mileage was not that great. I called to see if it cylinder and they had one on their site. I had a Tundra which I`d been very happy with but the gas mileage was not that great. I called to see if it were still available and it was. My wife and I drove down and met with Peter the salesperson. In dealing with him, I felt that he was honest and forthcoming. We struck a deal for my trade-in and the Tacoma. What I was even more impressed with was that even after the deal was signed and I got my truck, a couple of minor mishaps happened with it that he took care of right away with it. And he really didn`t have to. Also, he called later on after a few days after purchase just to check how things were going with the vehicle. I can`t recommend Peter enough. Would deal with him and ToyotaUniverse again in a second and have already recommended them to family. Also, we love the new truck! More
Paul Stump very kindly referred me to Sammy Farag who was helpful and professional. I love my new Camry, it drives and rides so smoothly. This is my second purchase from Toyota Universe and it won't be my l helpful and professional. I love my new Camry, it drives and rides so smoothly. This is my second purchase from Toyota Universe and it won't be my last!!! Their sales and service are great!!!! More
Based on my experience, I would recommend you stay far away from this dealer. I bought a used Corolla earlier this year only to discover the next day it was missing an important safety feature that should away from this dealer. I bought a used Corolla earlier this year only to discover the next day it was missing an important safety feature that should have been included. This missing part was of course not pointed out by the salesman. My attempts to resolve my dispute with the dealer have been futile. They give you lots of promises, but they are just lies and they have no intention of taking care of customers once they have the customer's money. Very dishonest dealer! I wonder if the positive ratings in this forum are genuine. Notice that this dealer does not cooperative with dealerrater.com or the better business bureau. That tells you all you need to know about their reputation! Again, stay away! More
Stay away! They used al dirty tricks to get your money. You cheated th etotal price (deliberately miscalculated) and insurance coverage. When I showed them the miscalculation, they didn't want to give my You cheated th etotal price (deliberately miscalculated) and insurance coverage. When I showed them the miscalculation, they didn't want to give my money back. They were very dishonest, crooked people. More
The above salesman was very knowledgable and friendly. The dealership was well maintained and shopper friendly, I will definately consider making my purchase there. The managemt answered all my questions The dealership was well maintained and shopper friendly, I will definately consider making my purchase there. The managemt answered all my questions and provided me with a favorable quote, after I look around a bit more im sure I will return for my vehicle of interest. More
Don't even think of going to this car dealer, infact I would advice Toyota people to cancel dealership from them. Worst customer services and never keep there words. They keep on calling you and waste you would advice Toyota people to cancel dealership from them. Worst customer services and never keep there words. They keep on calling you and waste your time. I would never recommend them to anyone. More
I purchased the 2011 Avalon from Mr. Braddock and all I can say is that he is undoubtedly the most professional gentleman that I have ever purchased a car from. The entire staff was being very nice to me b can say is that he is undoubtedly the most professional gentleman that I have ever purchased a car from. The entire staff was being very nice to me but Mr. Braddock was "my guy" If you are reading this and interested in a purchasing a toyota I strongly suggest that you visit Mr. Braddock. He made my experience very easy going and friendly, with absolutely no pressure. I definitely recommend this dealership but if you do go. . .ask for Remington Braddock! He doesn't know but he is now my family's car guy. More
WHEN I FIRST WALKED INTO THE DEALERSHIP, I WASN'T SURE WHAT I REALLY WANTED. I'VE BEEN SHOPPING ALL MAKES AND MODELS AND STILL WAS UNSURE. I WAS IMMEDIATELY GREETED AT THE FRONT BY MR. GUS HERNANDEZ. I WHAT I REALLY WANTED. I'VE BEEN SHOPPING ALL MAKES AND MODELS AND STILL WAS UNSURE. I WAS IMMEDIATELY GREETED AT THE FRONT BY MR. GUS HERNANDEZ. I MUST SAY THAT I'VE PURCHASED CARS BEFORE, AND ALWAYS END UP WITH A SALESMAN THATS TALKING 100 MPH, AND BASICALLY JUST GETTING ME TO SIGN. MR. HERNANDEZ WAS AN ABSOLUTE PLEASURE TO WORK WITH. EVEN THOUGH I WASN'T SURE WHAT I WAS LOOLKING FOR, GUS TOOK THE TIME OUT TO SHOW ME MANY VEHICLES THAT FIT MY NEEDS AND WANTS, TEST DROVE TWO VEHICLES, AND ULTIMATELY ENDING UP WITH A GREAT DEAL ON A VEHICLE THAT I ABSOLUETY LOVE! MR. HERNANDEZ WAS MORE THAN PATIENT WITH ME, AND EXPLAINED EVERTHING VERY CLEARLY. THERE WAS NO PRESSURE, OR FUNNY GAMES THAT ARE ATTRIBUTED WITH MOST SALESMAN. MR. HERNANDEZ IS DEFINATELY AN ASSET TO THE DEALERSHIP. More
Suprise I was suprise. I feelt like I new my salesperson like a friend. Mr nate green wa s excellent he new his product and helped us pick the right car. Excellent expierence told all my friend about it at like a friend. Mr nate green wa s excellent he new his product and helped us pick the right car. Excellent expierence told all my friend about it at my super bowl party. Thank you for my excellent expierencee. Love my new camry love the car. More