Toyota Universe

This is my first time buying a car and Randall made it extremely easy for me. He was easy to work with, honest, and friendly. I felt like he was generally trying to give me the best deal possible. He eve extremely easy for me. He was easy to work with, honest, and friendly. I felt like he was generally trying to give me the best deal possible. He even gave me a full tank of gas and got my car detailed before I left. After I got my car home I noticed that my car was driving a little funny; he told me that I should take it back to the dealer and that they would fix whatever was wrong with it. He brought a tow truck to my house because he didn’t want me driving it. Then the next day after the problem was fixed he took it upon himself to drive it to my house personally and made sure that I didn’t have any more problems with it. I would recommend this Randall Juba to anyone that needs to buy a car. More

I had the best saleman ever his name is Giuseppe Pugliese. He was friendly and nice. It was over a 100 degrees out and he had no problem going out and showing me cars. He answered all my questions a Pugliese. He was friendly and nice. It was over a 100 degrees out and he had no problem going out and showing me cars. He answered all my questions and told me things about the car that i didn't ask. When I left the dealership with my new car I forgot my plates on the car I traded in, and in the heat he went out and got my plates for me. The next day I realized I didn't take my cds out of the player in the car i traded in, and he was nice and went and got them for me to. Giuseppe is a great salman and great person i would recommed him to my family and friends and anyone looking for a new car. Thanks Toyota for hiring such a great employee. More

All I have to say is I have been buying cars for over 20 years and I hhave finally met an honest and upfront salesperson. Randy Explained everything in full detail. His knowledge of the products was remarka years and I hhave finally met an honest and upfront salesperson. Randy Explained everything in full detail. His knowledge of the products was remarkable.Randy spent more time with explaining every feature in the car to me in detail and he even set up my bluetooth for me. Evrything from the sales to finance was wonderful. I highly recommend this dealership and especially recommend Randy Juba. More

I had a great experience buying my first car at Toyota Universe with Adrian's help. Adrian is very knowledgeable, insightful and highly professional. He really knows how to address the customer's question Universe with Adrian's help. Adrian is very knowledgeable, insightful and highly professional. He really knows how to address the customer's questions and concerns. Adrian will definitely work with you to meet your budget and help you get the car you want. I highly recommend this dealership for its excellent selection of cars and customer service. I also recommend Adrian as the salesperson to speak to because he is courteous, kind, and does his job with honesty and integrity. More

i give the dealership 5 stars because i felt i was helped every way possible. The salesperson i spoke to randall was very polite and he was able to answer all of my questions. every way possible. The salesperson i spoke to randall was very polite and he was able to answer all of my questions. More

Overall customer service was satisfactory, esp Omar the sales rep was very pleasant. The only negative experience was during the financing portion, as the sales rep was not providing detailed info, esp add sales rep was very pleasant. The only negative experience was during the financing portion, as the sales rep was not providing detailed info, esp additional charges for the warranty. More

Omar was extremely helpful and made car buying experience very easy. I am looking forward for ongoing support from dealer on car service and repairs. very easy. I am looking forward for ongoing support from dealer on car service and repairs. More

I'm very pleased to rate this dealer, specially Juan who helped me a lot on my way getting my new car. Even though I had a bad credit Juan and the dealer helped me a lot to get my new car. I defenetly recom helped me a lot on my way getting my new car. Even though I had a bad credit Juan and the dealer helped me a lot to get my new car. I defenetly recommend everyone that is looking to buy a car to go to this dealer and do yourself a favor ask for Juan he is really helpful and he'll get you behind the wheel!!!! Keep up the good work... More