Back

Toyota Universe

Little Falls, NJ

4.6
2,280 Reviews

1485 Route 46 East

Little Falls, NJ

07424

Directions

By Type

Showing 2,280 reviews

August 05, 2011

I have one word to say about Toyota Universe, AWESOME!!! I mostly say that because of my honest, friendly, and down to earth salesman, Randall Juba. He was great right from the start. He took his time with More

by tommyv5000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Juba
Aug 09, 2011 -

Toyota Universe responded

Those IPAD 2's are awesome, aren't they? Iam glad your experience was too,Randy is a great salesperson and his customer service is on point. Great to hear that you were so pleased. Congratulations on your purchase and welcome to The Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

More
August 05, 2011

I originally went in for service and ended up leaving with a new car :) Steve the salesman was very friendly and had no problem showing me every car that caught my eye (which was about 1000) until I fin More

by riodaqt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Keith, Jose
Aug 09, 2011 -

Toyota Universe responded

There are many times when we are able to help a service customer get into a new car and sometimes doing that makes the most sense. Iam glad to hear Steve was able to help you out in that exact situation.Congratulations on your purchase and again welcome to The Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

More
August 03, 2011

I would only deal with Mr. Remi whenever I return to this dealership. There is not enough space to write how helpful and knowledgeable he is. More

by deadrapper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi, Remy Braddock
Aug 09, 2011 -

Toyota Universe responded

Thank you very much for the positive review, Remi is sitting with me right now and he also thanks you.Congratulations on your purchase and welcome to The Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

July 30, 2011

I bought a used 2010 TOYOTA CAMRY HYBRID from this I bought a used 2010 TOYOTA CAMRY HYBRID from this dealership. All I want to say is thank you to Adrian Martinez who is a sales person. I went th More

by nycmi2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ADRIAN MARTINEZ
Aug 09, 2011 -

Toyota Universe responded

Yes, we definitely will go out of the way to accommodate your needs,Iam glad to read Adrian picked you up from the train station and made your buying experience an excellent one. Congratulations on you purchase and welcome to the Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

More
July 29, 2011

I bought 3 cars and recommended my friends to buy there as well! Alan is honest and helped me find a the cars that met my needs and budget!! More

by defay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Graham, Allen Graham
Aug 09, 2011 -

Toyota Universe responded

Allen is one of our senior salespeople and a fantastic person. It seems as though I have written these for him for years. Iam happy to know that he has helped you in a professional manner,once again. Congratulations on your purchase and thank you for being part of our Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

More
July 28, 2011

VERY POLITE, FRIENDLY, AND APPROACHABLE. I REALLY APPRECIATED HIM NOT BEING SO PUSHY AS I WAS ONLY EXPLORING MY OPTIONS. PETER DEFINITELY NAILED ALL ASPECTS WHEN GOING OVER THINGS. I WOULD HIGHLY REC More

by ambyj82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PETER PETRONACI
Jul 28, 2011 -

Toyota Universe responded

Thank you for your kind response about Peter.Iam very pleased he was able to field any questions you had in helping you make a decision.Thank you again and welcome to The Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

July 28, 2011

Randall was awesome. He took his time with us explaining everything to us in full detail. Not once did he try to rush us or force us to do anything. He went out of his way for us in everyway possible and we More

by nuni98pr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Juba
Jul 28, 2011 -

Toyota Universe responded

Thank you very much for that great review about Randy, I just let him know that he we cant afford to give him a day off based on these responses,he now works 7 day a week,Iam joking. If there are issues you need resolved in Finance I will be glad to help you.I will get with Randy now and review this with him too. Congratulations on your purchase and welcome to the Toyota Universe Family. Robert Waldo Business Development Manager 973-785-4710 ext 6297

More
July 28, 2011

This is my first time buying a car and Randall made it extremely easy for me. He was easy to work with, honest, and friendly. I felt like he was generally trying to give me the best deal possible. He eve More

by Greenboy1772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Juba
Jul 28, 2011 -

Toyota Universe responded

I am very happy to hear Randy took great care of you and that everything was handled. Randy has been with us for a while and Iam happy to hear that he took care of you the way we all want to handle our customers. Congratulations on the purchase and welcome to The Toyota Universe Family. Regard, Robert Waldo Business Development Manager 973-785-4710 ext 6297

More
July 27, 2011

I had the best saleman ever his name is Giuseppe Pugliese. He was friendly and nice. It was over a 100 degrees out and he had no problem going out and showing me cars. He answered all my questions a More

by pamyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guiuseppe Puliese, Guiseppe Pugliese
Jul 28, 2011 -

Toyota Universe responded

Thank you for your response.Congratulations and welcome to the Toyota Universe Family. The heat has been unbearable the past week, Iam glad that Giuseppe was able to help you and make you happy, he is a great employee.If there is anything we can do for you going forward please give us a call. Stay cool,literally and thanks again. Robert Waldo Business Development Manager 973-785-4710 ext 6297

More
July 26, 2011

All I have to say is I have been buying cars for over 20 years and I hhave finally met an honest and upfront salesperson. Randy Explained everything in full detail. His knowledge of the products was remarka More

by tacomadon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Juba
Jul 26, 2011 -

Toyota Universe responded

Thank you for your response. Randy has been with us for a while and he will appreciate your kind words. Its great to hear that Randy ranks as one of the best you have dealt with in a twenty year time frame. Congratulations on your purchase and welcome to the Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

More
...
215
...