Toyota Universe

I bought 3 cars and recommended my friends to buy there as well! Alan is honest and helped me find a the cars that met my needs and budget!! as well! Alan is honest and helped me find a the cars that met my needs and budget!! More

VERY POLITE, FRIENDLY, AND APPROACHABLE. I REALLY APPRECIATED HIM NOT BEING SO PUSHY AS I WAS ONLY EXPLORING MY OPTIONS. PETER DEFINITELY NAILED ALL ASPECTS WHEN GOING OVER THINGS. I WOULD HIGHLY REC APPRECIATED HIM NOT BEING SO PUSHY AS I WAS ONLY EXPLORING MY OPTIONS. PETER DEFINITELY NAILED ALL ASPECTS WHEN GOING OVER THINGS. I WOULD HIGHLY RECOMMEND ANYONE TO GO SEE PETER. More

Randall was awesome. He took his time with us explaining everything to us in full detail. Not once did he try to rush us or force us to do anything. He went out of his way for us in everyway possible and we everything to us in full detail. Not once did he try to rush us or force us to do anything. He went out of his way for us in everyway possible and we greatly appreciated it. Not only is he an incredible salesman but he is an incredible assest to Toyota. I would come and do business anyday with Randall. Thanks again Randall and sorry for keeping you late the way we did...... The only issue we did have was with the finance guy I dont remember his name because he was so rude and obnoxious so personally his name was not worth remembering.... More

This is my first time buying a car and Randall made it extremely easy for me. He was easy to work with, honest, and friendly. I felt like he was generally trying to give me the best deal possible. He eve extremely easy for me. He was easy to work with, honest, and friendly. I felt like he was generally trying to give me the best deal possible. He even gave me a full tank of gas and got my car detailed before I left. After I got my car home I noticed that my car was driving a little funny; he told me that I should take it back to the dealer and that they would fix whatever was wrong with it. He brought a tow truck to my house because he didn’t want me driving it. Then the next day after the problem was fixed he took it upon himself to drive it to my house personally and made sure that I didn’t have any more problems with it. I would recommend this Randall Juba to anyone that needs to buy a car. More

I had the best saleman ever his name is Giuseppe Pugliese. He was friendly and nice. It was over a 100 degrees out and he had no problem going out and showing me cars. He answered all my questions a Pugliese. He was friendly and nice. It was over a 100 degrees out and he had no problem going out and showing me cars. He answered all my questions and told me things about the car that i didn't ask. When I left the dealership with my new car I forgot my plates on the car I traded in, and in the heat he went out and got my plates for me. The next day I realized I didn't take my cds out of the player in the car i traded in, and he was nice and went and got them for me to. Giuseppe is a great salman and great person i would recommed him to my family and friends and anyone looking for a new car. Thanks Toyota for hiring such a great employee. More

All I have to say is I have been buying cars for over 20 years and I hhave finally met an honest and upfront salesperson. Randy Explained everything in full detail. His knowledge of the products was remarka years and I hhave finally met an honest and upfront salesperson. Randy Explained everything in full detail. His knowledge of the products was remarkable.Randy spent more time with explaining every feature in the car to me in detail and he even set up my bluetooth for me. Evrything from the sales to finance was wonderful. I highly recommend this dealership and especially recommend Randy Juba. More

I had a great experience buying my first car at Toyota Universe with Adrian's help. Adrian is very knowledgeable, insightful and highly professional. He really knows how to address the customer's question Universe with Adrian's help. Adrian is very knowledgeable, insightful and highly professional. He really knows how to address the customer's questions and concerns. Adrian will definitely work with you to meet your budget and help you get the car you want. I highly recommend this dealership for its excellent selection of cars and customer service. I also recommend Adrian as the salesperson to speak to because he is courteous, kind, and does his job with honesty and integrity. More

i give the dealership 5 stars because i felt i was helped every way possible. The salesperson i spoke to randall was very polite and he was able to answer all of my questions. every way possible. The salesperson i spoke to randall was very polite and he was able to answer all of my questions. More

Overall customer service was satisfactory, esp Omar the sales rep was very pleasant. The only negative experience was during the financing portion, as the sales rep was not providing detailed info, esp add sales rep was very pleasant. The only negative experience was during the financing portion, as the sales rep was not providing detailed info, esp additional charges for the warranty. More