
Toyota Universe
Little Falls, NJ
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I have visited all the Toyota dealerships within 25 miles from Teaneck,NJ (even in NY) and have had mostly the same experiences.However,upon walking into Toyota Universe and meeting Remy B.,it all changed. I from Teaneck,NJ (even in NY) and have had mostly the same experiences.However,upon walking into Toyota Universe and meeting Remy B.,it all changed. It became a more personal&intimiate encounter than all the other places.Now it felt like this was the place to buy my '12 Camry and it was because Remy was so inviting and informative. He assured me that Toyota Universe has a world-class service facilitiy and puts their customers first.After the holidays,i will be back to see Remy and hopefully drive away in my '12 Camry from Toyota Universe! I can't wait! More
Adrian gave me incredible customer service. He was very upfront, articulate, and honest when he was dealing with me and put me at ease in a way that most typical salesman just do not. After going to 5 deal upfront, articulate, and honest when he was dealing with me and put me at ease in a way that most typical salesman just do not. After going to 5 dealerships in one day on Black Friday, I would say that hands down, Adrian was my best, friendliest, and most informative salesperson experience. Unfortunately, I decided on a different make and model other than the Toyota I was looking at, although I felt compelled to at least share my great Toyota Universe experience with Adrian. If you need a Toyota in NJ, he is your man! He got jokes too. More
Peter helped me transition into a carolla. I was alone without my husband and it was a difficult decision but he spoke so clearly and answered all questons-three times if i needed. He made my holiday seas without my husband and it was a difficult decision but he spoke so clearly and answered all questons-three times if i needed. He made my holiday season! More
Peter was extremely helpful as I was looking to purchase a new car for the holidays. He was helpful in listening to my needs and understood my financial situation. He was very informative and patient. I loo a new car for the holidays. He was helpful in listening to my needs and understood my financial situation. He was very informative and patient. I look forward to purchasing my car from him in the near future. More
Peter was friendly, knowledgeable and a pleasure to work with. He explained everything so we could understand it. He was patient and willing to answer all our questions. He worked diligently to get the d with. He explained everything so we could understand it. He was patient and willing to answer all our questions. He worked diligently to get the deal we wanted. He didn't try to hard sell us, but helped us to understand everything we were signing and paying for. He even helped us clean out the old car. He was very nice and very professional. More
I was very satisfied with the service that I received from Francisco. I walked into Toyota University not knowing what exactly I wanted. He was interested in me as a person and what my needs are in a car from Francisco. I walked into Toyota University not knowing what exactly I wanted. He was interested in me as a person and what my needs are in a car. Well versed in the differences in car makes and models. Knowledge of the pros and cons of my needs in a car. Overall I would rate my experience not only with my sales dealer but the dealership was very welcoming and generally just wanted to make to best experience they possibly could while making such a important purchase. More
my experience at Toyota Universe was a pleasant one. The car salesman was very friendly and helpful. He worked within my budget and he wasn't pushy or intimidating like some car salesman are. car salesman was very friendly and helpful. He worked within my budget and he wasn't pushy or intimidating like some car salesman are. More
My salesperson (Jimmy Diaz), went above and beyond to get me a great car!! He was very honest and friendly, and he showed he really cared for his customer!! me a great car!! He was very honest and friendly, and he showed he really cared for his customer!! More
I bought my new Toyota from Toyota Universe. I was extremly nervous, but from the second I walked into the showroom I was totally surprised. Luis was a great salesman!!!!!! I was never pressured into extremly nervous, but from the second I walked into the showroom I was totally surprised. Luis was a great salesman!!!!!! I was never pressured into buying or committing. Filling out the paperwork was a breeze and everything was explained to me so that I was able to understand what I was signing. I got a great financing program, and couldn't love my car more. Shopping at Toyota Universe was the total opposite experience of car buying at a dealership that I was expecting. I will always refer my friends and family here, because they truly have the best service and provide the best experience out there. Thank you so much Luis for your help. More
Overall, Jimmy was extremely pleasant to work with and we had a really good experience with him. We did however have a poor experience with the financing manager. Overall, we feel that we got the car for a had a really good experience with him. We did however have a poor experience with the financing manager. Overall, we feel that we got the car for a good price and we are happy with the car itself. More