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Toyota Universe

Little Falls, NJ

4.7
2,450 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,450 reviews

April 07, 2025

my salesman was Armond. He halped us to find a right car that fit in our budget and needs. he did really great job.Thanks More

by janice9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Apr 08, 2025 -

Toyota Universe responded

Hi Janice9, Thank you so much for sharing your positive experience! We're thrilled to hear that Armond helped you find the perfect car that fits both your budget and needs. We'll be sure to pass along your kind words to him. If you need any further assistance in the future, don't hesitate to reach out. Enjoy your new car, and thanks again for choosing us!

April 05, 2025

Yousuf was great. He made the car buying process very smooth and answered all my questions. Thanks to him! More

by lynnhouser762
Recommend Dealer
Yes
Employees Worked With
Yousuf
Apr 07, 2025 -

Toyota Universe responded

Thank you for your kind words! We’re so happy to hear that he made your car buying process smooth and was able to answer all your questions. We appreciate your feedback and hope you enjoy your new vehicle!

March 29, 2025

Armond was our salesperson, he showed us several cars till my wife picked Toyota corolla cross. Great price, nice size SUV. Thanks for good customer service More

by Vera M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 31, 2025 -

Toyota Universe responded

Thank you for sharing your experience! We're so happy to hear that Armond was able to help you find the perfect Toyota Corolla Cross for your wife. It's great to know you were pleased with the price and the size of the SUV. We truly appreciate your kind words and look forward to assisting you again in the future! Enjoy your new ride!

March 22, 2025

I have very good experience at Toyota Universe, everyone was friendly, they have great coffee machine with many flavors. Salesman Armond was kind and very patient. He showed me few cars till a find one that More

by Joyce870
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 24, 2025 -

Toyota Universe responded

Thank you for sharing your wonderful experience! We're so glad to hear that Armond provided you with excellent service and helped you find the perfect car. It's also great to know you enjoyed the coffee machine! We truly appreciate your feedback and look forward to assisting you again in the future. Enjoy your new car!

March 22, 2025

Gracias a Sergio Lopez por su ayuda en mi nuevo Toyota para mi familia. Una muy buena atención. More

by Frank Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
Mar 24, 2025 -

Toyota Universe responded

¡Gracias a ti por compartir tu experiencia! Nos alegra saber que Sergio Lopez te brindó una excelente atención y te ayudó a encontrar el Toyota perfecto para tu familia. Apreciamos mucho tu confianza y esperamos poder ayudarte de nuevo en el futuro. ¡Disfruta de tu nuevo vehículo!

March 18, 2025

I have worked with Jade Hale three times now, and each experience with him has been outstanding. He is knowledgeable, amicable, highly professional, and deeply committed to providing reasonable service. H More

by calextone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jade Hale
Mar 18, 2025 -

Toyota Universe responded

Thank you for your continued trust in Jade Hale! We're thrilled to hear that each experience with him has been outstanding. His knowledge, professionalism, and commitment to exceptional service truly make him an asset to our team. We appreciate your support and look forward to serving you again in the future!

March 17, 2025

Returning costumer here, excellent sales team and a very warming profesionalism from andres. I hope this never changes More

by Roger suprimi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres gonzalez
Mar 17, 2025 -

Toyota Universe responded

Thank you for being a loyal customer and for your kind words! 😊 We're so glad to hear that Andres and our sales team made your experience exceptional. We truly value your continued trust and will do our best to maintain the high level of professionalism you've come to expect. Looking forward to serving you again soon! 🚗

March 16, 2025

I just lease a new Highlander from this dealership, experience at this dealership was absolutely great. Last dealership was playing game with us and trying to sell same truck for over 6000 dollars.Armo More

by Dave7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 17, 2025 -

Toyota Universe responded

Thank you for your wonderful review! 😊 We're so glad to hear that your experience with us was a positive one, especially after such a frustrating experience elsewhere. Armond truly appreciates your kind words, and we're thrilled to have been able to help you find the right Highlander without any games. Enjoy your new ride, and we look forward to serving you again in the future! 🚗✨

March 07, 2025

CORRECTION: I mistakenly mentioned the wrong employee in my review. The correct names are Rafael, Armani and William. Everything else in my review on Mar 05, 2025, remains accurate. Typical copy-pa More

by ROY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rafael Armani and William
Mar 10, 2025 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We want to discuss your situation in further detail. Please call our Customer Relations Manager at 973-785-4710 ext. 6259 at your next availability.

March 07, 2025

Armond was fantastic, knowledgeable and very friendly, I came to this dealership and look for used car but did great job and convinced me to lease a brand new Camry More

by A.gurre714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 10, 2025 -

Toyota Universe responded

Thank you for sharing your experience! We're so glad to hear that Armond was able to assist you in finding the perfect vehicle and made the process smooth and enjoyable. A brand-new Camry is an excellent choice, and we're thrilled you're happy with your decision! We appreciate your trust and look forward to assisting you again in the future!

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