Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Toyota Universe

Little Falls, NJ

Overview
Reviews
Vehicles
4.6
2,403 Reviews
Call Dealership (973) 785-4710
View Awards

1485 Route 46 East

Little Falls, NJ

07424

Directions

By Type

Showing 2,403 reviews

August 30, 2024

It’s been a pleasure to work with salesman Sergio Lopez in getting a new car. Just something i’ve been desperately looking for. More

by Frank Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
Report | Print
Sep 03, 2024 -

Toyota Universe responded

Thank you for sharing your experience! We’re thrilled to hear that working with Sergio Lopez was a pleasure and that he helped you find the car you’ve been looking for. We’ll make sure to pass along your kind words to Sergio. If you need any further assistance or have more questions, don’t hesitate to reach out. Enjoy your new car! 🚗😊

August 20, 2024

Andres is an amazing sales person, my deal was very good and fast let him know i sent you More

by ariasmadsa
Recommend Dealer
Yes
Employees Worked With
Andres gonzalez
Report | Print
Aug 22, 2024 -

Toyota Universe responded

Thank you for the great feedback! We're glad to hear that Andres provided you with a smooth and speedy deal. He truly goes above and beyond for his customers. We appreciate your recommendation, and we'll be sure to let him know you sent others his way!

August 16, 2024

We purchased a car two years ago but our payment and rate was high because of our credit score. We went back last week and refinance our car with lower payment. Armond did a great job More

by Vivian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Report | Print
Aug 16, 2024 -

Toyota Universe responded

Thank you for sharing your experience! We're delighted to hear that Armond was able to help you refinance your car and secure a lower payment. It's great to know that the process worked out well for you. If you need any further assistance, don't hesitate to reach out. Enjoy your new, more manageable payment!

August 11, 2024

We had very special experience at Toyota Universe, Armond was very helpful and knowledgeable and friendly More

by Jerry Soto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Report | Print
Aug 13, 2024 -

Toyota Universe responded

Thank you for your kind words! We’re delighted to hear that you had a special experience at Toyota Universe and that Armond’s helpfulness, knowledge, and friendliness stood out. We strive to make every visit exceptional, and it’s great to know we succeeded. If you need anything else or have more questions, don’t hesitate to reach out. Enjoy your time with your new vehicle!

August 07, 2024

This was my second Corolla from this dealership, both times we had great experience. Armond take care of everything over the phone and drove the car to our house! More

by Jim Niel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Report | Print
Aug 07, 2024 -

Toyota Universe responded

Thank you for your wonderful review! We’re thrilled to hear that both of your experiences with us were great and that Armond made the process so convenient by handling everything over the phone and delivering the car to your house. Your continued trust means a lot to us. If you need anything else in the future, we're always here to help. Enjoy your new Corolla!

August 07, 2024

I had a great experience with this dealership throughout the whole buying process, specially being helped by Sergio Lopez. 5 Stars!!! More

by Wascar Peña
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
Report | Print
Aug 07, 2024 -

Toyota Universe responded

Thank you for your fantastic feedback! We’re thrilled to hear that you had a great experience throughout the buying process and that Sergio Lopez made a positive impact. Your satisfaction is our priority, and we’re grateful for your kind words. If you need any further assistance, don’t hesitate to reach out. Enjoy your new vehicle!

August 03, 2024

Luther is the best guy to see he knows about the Toyota product and so kind More

by Mary V
Recommend Dealer
Yes
Employees Worked With
Luther St Elien
Report | Print
August 02, 2024

I just purchased a new Rav4 from Sameer at Toyota Universe, very good salesman, i recommend him to everyone i know, thank you More

by yochananbirmhack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SAMEER
Report | Print
Aug 02, 2024 -

Toyota Universe responded

Thank you for your fantastic feedback! We’re thrilled to hear that Sameer provided you with excellent service and helped you find your new RAV4. Your recommendation means a lot to us, and we’re grateful for your kind words. If you have any more questions or need further assistance, please don’t hesitate to reach out. Enjoy your new vehicle, and thanks again for choosing Toyota Universe!

July 31, 2024

BEWARE BAIT AND SWITCH! After I looked for a 2024 RAV4 Hybrid LE on Toyota Universe's website, a woman named Janis Giambertone called me and said if I came in right now I co More

by horganism3
Recommend Dealer
No
Employees Worked With
Janis Giambertone
Report | Print
Jul 31, 2024 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We want to discuss your situation in further detail. Please call our Customer Relations Manager at 973-785-4710 ext. 6259 at your next availability.

July 30, 2024

Poor customer service. Everytime you called no one would get back to you. Had my car for 4 days. Not responsive at all to your needs. More

by lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
1
...
19
20
21
...
241