
Toyota Universe
Little Falls, NJ
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If they lie about having car they do not have they would lie about anything else. We confirmed car availability by vin# few times, in the morning dealer give us amount of many for certified check and confir lie about anything else. We confirmed car availability by vin# few times, in the morning dealer give us amount of many for certified check and confirmed car ready for pickup, but when we showed up the same day they told us that car was sold week ago! More
In April 2025, I purchased a used Jeep, "as is. " I had my mechanic check the vehicle, and "check engine codes" came up with cam shaft issues. I feel the dealership knew the problem as they must hav " I had my mechanic check the vehicle, and "check engine codes" came up with cam shaft issues. I feel the dealership knew the problem as they must have checked it before they took it in as trade. Called them, but never received callback.Was told to come in so they could check truck.So I went there where they wanted me to pay for diagnostic fee so they could tell me what is wrong and how much it would cost me. Would never purchase from them again. BE CAREFUL!! More
Christine was amazing. She is very knowledgeable and patient. The team was very helpful. I recommend to ask for Christine when you visit Toyota Universe! She is very knowledgeable and patient. The team was very helpful. I recommend to ask for Christine when you visit Toyota Universe! More
Great customer service by Armond. excellent car buying experience.smooth and fast paperwork. nothing to complaine.Thanks to Armond and his magager Mr. Valdes excellent car buying experience.smooth and fast paperwork. nothing to complaine.Thanks to Armond and his magager Mr. Valdes More
Armond welcomed us very warmly and helped us with everything in a respectful and patient manner. Finally, we bought the vehicle we were looking for without wasting any time. everything in a respectful and patient manner. Finally, we bought the vehicle we were looking for without wasting any time. More
I couldn’t afford big payments in my Tacoma, ask Armond if he can help me. He really worked hard and put me in lease a new Tacoma with affordable payment. I really appreciate for that. if he can help me. He really worked hard and put me in lease a new Tacoma with affordable payment. I really appreciate for that. More