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Toyota Universe

Little Falls, NJ

Overview
Reviews
Vehicles
4.6
2,399 Reviews
Call Dealership (973) 785-4710
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1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,399 reviews

October 03, 2024

Moussa you’re a pleasure to work with ! Thank you so much for your help! I will definitely recommend you to friends and family More

by Manny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moussa Elreda
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Oct 03, 2024 -

Toyota Universe responded

Thank you for the wonderful review! We're delighted to hear that Moussa made your experience a pleasure. Your recommendation means a lot to us, and we appreciate your trust in him. If you or your friends and family need anything in the future, don’t hesitate to reach out!

September 27, 2024

Great experience start from beginning to the end of cat buying process. Armond and his manager Mr. Valdes we’re very polite and friendly. Finance manager was really great guy. I forgot his name. More

by Sarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
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Sep 27, 2024 -

Toyota Universe responded

Thank you for sharing your wonderful experience! We're delighted to hear that Armond, Mr. Valdes, and our finance manager made your car-buying process smooth and enjoyable from start to finish. It's great to know they were polite, friendly, and helpful throughout. We'll be sure to pass along your kind words to the entire team. If you ever need anything, don’t hesitate to reach out. Enjoy your new car!

September 24, 2024

Being helped by salesman Sergio López highly contributed to a welcoming experience and top notch customer service. 10 out of 10! More

by Rosmery Castillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
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Sep 24, 2024 -

Toyota Universe responded

Thank you for the fantastic review! We're thrilled to hear that Sergio López provided a welcoming experience and top-notch customer service. Your 10 out of 10 rating means a lot to us, and we'll be sure to share your kind words with Sergio. Enjoy your new ride, and let us know if you need anything in the future!

September 24, 2024

Wonderful experience, outstanding customer service. I can’t thank enough for Armond service. He was making sure that we are satisfied with our experience. More

by Siro76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
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Sep 24, 2024 -

Toyota Universe responded

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience and received outstanding customer service from Armond. He truly cares about ensuring customer satisfaction. We appreciate your feedback and look forward to assisting you again in the future!

September 22, 2024

First time going to a dealership but thanks to Jailene who gave great service and was very informative, I was able to enjoy my time there. More

by Lr182110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jailene
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Sep 23, 2024 -

Toyota Universe responded

Thank you for your wonderful feedback! We’re thrilled to hear that Jailene made your first dealership experience enjoyable! Her dedication to providing informative and attentive service is truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out!

September 21, 2024

This was my first car and Jennifer made it amazing from her knowledge to making me feel like I got the best deal in town thanks to her my new adventure with my new little family begins in my Toyota xle 202 More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Moran
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September 21, 2024

I had a great experience here at Toyota universe. The person that was helping me was very helpful and new what she was talking about when it came down to sales I was very pleased with Jailene Rodri More

by Zrodriguez22.zr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jailene Rodriguez
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September 21, 2024

Great attention by salesman Sergio Lopez. We’re very happy with our new certified used vehicle. More

by Gary Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
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September 21, 2024

Staff is very friendly, welcoming with an understanding of customer satisfaction. The sales rep Jailene that I spoke had great insight on what best suited my budget. I would recommend friends to go there. More

by dehnertkkiana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jailene Rodriguez
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September 18, 2024

I had really good experience at this dealership. This was my first car from Toyota Universe, my salesman was Armond. He helped me by showing 4 different models till I chose highlander. More

by Arnold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arnold
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Sep 19, 2024 -

Toyota Universe responded

Thank you for choosing Toyota Universe for your first car! We're thrilled to hear that Armond provided great assistance in helping you explore different models and find the perfect Highlander. Enjoy your new vehicle, and we look forward to welcoming you back for any future needs!

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