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Toyota Universe

Little Falls, NJ

4.7
2,274 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,274 reviews

February 13, 2024

Perfect customer service, Armond my salesman was very knowledgeable and helpful. I will definitely recommend him to my friends More

by Roberto49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Feb 20, 2024 -

Toyota Universe responded

Thank you for sharing your experience!

February 12, 2024

Really wonderful time there with mr. andres, love the way we were treating since the hello. More

by Mauricio Sang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres,gonzalez
Feb 20, 2024 -

Toyota Universe responded

Thank you for sharing your experience!

February 11, 2024

My husband lease a new RAV4 from Armond last month and now was my turn to change my car and of course I came and ask for Armond More

by Bittar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Feb 12, 2024 -

Toyota Universe responded

Thank you for the five-star review! We appreciate your kind words and hope to see you again.

February 09, 2024

Thank you so much for help Alberto, as always a pleasure working with you, really appreciate all the help More

by Jocimary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Tavarez
Feb 12, 2024 -

Toyota Universe responded

Thank you for the five-star review! We appreciate your kind words and hope to see you again.

February 09, 2024

Polanco was amazing! He was very knowledgeable and helpful. I would recommend him and Toyota Universe to anyone who asks More

by J.M.V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Polanco
Feb 12, 2024 -

Toyota Universe responded

Thank you for the five-star review! We appreciate your kind words and hope to see you again.

February 09, 2024

Alberto is extremely helpful and knowledgeable. He was professional and answered all my questions. I highly reccmmend him More

by Oliviaverona300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto
Feb 12, 2024 -

Toyota Universe responded

Thank you for the five-star review! We appreciate your kind words and hope to see you again.

February 07, 2024

Jus bought my second car from Alberto and as always it was an easy and great experience More

by Enmatorres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Tavarez
Feb 12, 2024 -

Toyota Universe responded

Thank you for the five-star review! We appreciate your kind words and hope to see you again.

January 30, 2024

For the first time I 15 years I start shopping around for new car. Came to this dealership and Armond helped me to lease a new Camry More

by Leo1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
January 29, 2024

Stay away from this service department. They are completely experienced and dangerous. The have cost me quite a bit of money and wasted much of my time. It took them 5 tries to diagno More

by AvalonEd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Champa
Jan 29, 2024 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We want to discuss your situation in further detail. Please call our Customer Relations Manager at 973 785 4710 ext. 6259 at your next availability. Thank you.

January 26, 2024

Please don’t purchase from them the car I brought was 29,887 online but supposedly with the discount it was going to be 22,837 but guess who walked out still paying 29,000 for the Toyota Chr 2021 xle me. More

by elishasmith1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Travis, Kevin Adams
Jan 29, 2024 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We want to discuss your situation in further detail. Please call our Customer Relations Manager at 973 785 4710 ext. 6259 at your next availability. Thank you.

Jan 29, 2024 -

elishasmith1985 responded

Nonsense that ext does nothing but give an busy sound.

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