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Toyota Universe

Little Falls, NJ

Overview
Reviews
Vehicles
4.6
2,281 Reviews
Call Dealership (973) 785-4710
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1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,281 reviews

April 28, 2025

jade hale is my sales man he is amazing walked me through the process and the corolla thank you jade hale More

by brtconzella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jade hale
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Apr 28, 2025 -

Toyota Universe responded

Thank you for the great feedback! We're so glad to hear that you were provided with amazing service and the process was smooth for you. We’re thrilled you’re happy with your Corolla! Enjoy your new ride, and if you ever need anything, we are here to help!

April 28, 2025

I came in the dealership for a used car, ended up leaving with a new rav4 thank u ja'de hale More

by diana parchel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jade hale
Report | Print
Apr 28, 2025 -

Toyota Universe responded

Thank you for sharing your experience! We're so glad Ja'de Hale was able to help you find the perfect vehicle, even if it was a new RAV4 instead of a used one! 😊 Enjoy your new ride, and we look forward to assisting you again in the future!

April 28, 2025

I am a accord guy but I decided to try toyota I ran into jade hale he helped me get into a great used camry it is a great car More

by brtconzella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jade hale
Report | Print
Apr 28, 2025 -

Toyota Universe responded

Thank you for giving Toyota a try, and we're so happy to hear that Ja'de Hale helped you find a great used Camry! It’s awesome that you're loving the car, and we hope it brings you many happy miles. If you ever need anything in the future, don't hesitate to reach out! Enjoy your new ride!

April 21, 2025

In April 2025, I purchased a used Jeep, "as is. " I had my mechanic check the vehicle, and "check engine codes" came up with cam shaft issues. I feel the dealership knew the problem as they must hav More

by John M.
Recommend Dealer
No
Employees Worked With
DIALI MENDOZA & Omar sales mngr
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Apr 24, 2025 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We want to discuss your situation in further detail. Please call our Customer Relations Manager at 973-785-4710 ext. 6226 at your next availability.

Apr 28, 2025 -

John M. responded

I called and basically was told same thing. Nothing we can do.Then call me & forget to hang up and proceed to talking about me which was recorded on my voicemail. So unproffesional.

April 21, 2025

met with jade hale to get a new tacoma what a great price thanks toyota universe More

by jasmine lawrence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jade hale
Report | Print
Apr 21, 2025 -

Toyota Universe responded

Thank you for sharing your experience! We’re so glad to hear that Jade Hale helped you find a great deal on your new Tacoma. Your satisfaction is our top priority, and we truly appreciate your business. Enjoy your new ride, and we look forward to assisting you again in the future!

April 21, 2025

jade helped me get a vehicle, everything just worked out. I love my new corolla More

by diana parchel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jade hale
Report | Print
Apr 21, 2025 -

Toyota Universe responded

Thank you for sharing your experience! We’re so happy to hear that Jade was able to help you get the perfect vehicle and that everything worked out smoothly. Enjoy your new Corolla, and we’re here for you whenever you need us again!

April 16, 2025

Christine was amazing. She is very knowledgeable and patient. The team was very helpful. I recommend to ask for Christine when you visit Toyota Universe! More

by Christine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Mera
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Apr 17, 2025 -

Toyota Universe responded

Thank you so much for the kind words! We're thrilled to hear that Christine made your experience at Toyota Universe such a positive one. Her knowledge and patience truly set her apart, and we're lucky to have her on our team. We'll be sure to pass along your appreciation to Christine and the rest of the team. We look forward to welcoming you back in the future!

April 16, 2025

Amanda L. was amazing thank you so much for my brand new car! Thank you Toyota Universe for your hospitality! More

by Amanda.leiva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda, Leiva
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Apr 17, 2025 -

Toyota Universe responded

Thank you for the wonderful review! We're so happy to hear that Amanda L. made your car-buying experience amazing and that you felt the warm hospitality from the entire Toyota Universe team. Congrats on your brand new car — wishing you many happy miles ahead!

April 13, 2025

We had wonderful experiences at Toyota Universe. Our salesman Armond was fantastic, knowledgeable and very friendly More

by Chau3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
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Apr 15, 2025 -

Toyota Universe responded

Thank you for the great review! We're so happy to hear you had a wonderful experience at Toyota Universe. Armond truly is fantastic—knowledgeable, friendly, and always dedicated to making the process smooth and enjoyable. We’ll be sure to share your kind words with him!

April 13, 2025

Great customer service by Armond. excellent car buying experience.smooth and fast paperwork. nothing to complaine.Thanks to Armond and his magager Mr. Valdes More

by dominic64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Report | Print
Apr 15, 2025 -

Toyota Universe responded

Thank you so much for the amazing review! We're thrilled to hear that Armond and Mr. Valdes provided you with great customer service and a smooth, efficient car-buying experience. It means a lot to us that everything went seamlessly. We'll be sure to pass along your kind words to the team!

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