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Toyota Universe
Little Falls, NJ
2,281 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,281 reviews
May 16, 2025
We bought our last four cars from this dealership and Armond always take good care of us. We always call him if we have any questions about our car or to service our cars Armond always take good care of us. We always call him if we have any questions about our car or to service our cars More
by Ismoso
Employees Worked With
Armond
May 16, 2025
Our sales consultant, Christine Mera, delivered outstanding customer service that truly distinguishes a top-tier dealership. Her warm demeanor and genuine approach instilled confidence in us, as we outstanding customer service that truly distinguishes a top-tier dealership. Her warm demeanor and genuine approach instilled confidence in us, as we knew we were working with a dedicated professional who genuinely cared about our needs. We were thoroughly impressed by her expertise and the way she navigated the entire process, expertly collaborating with us to secure the best vehicle within our budget. Christine's patience in addressing our questions and concerns made all the difference. I sincerely hope your dealership continues to employ exceptional salespeople like her. More
by mar0462
Employees Worked With
Christine Mera
May 14, 2025
I buy my cars here and I service my car here too, Armond is my salesman for last 12 years. He always here for me if need anything. Great guy and great friend is my salesman for last 12 years. He always here for me if need anything. Great guy and great friend More
by Lanes45
Employees Worked With
Armond
May 07, 2025
If they lie about having car they do not have they would lie about anything else. We confirmed car availability by vin# few times, in the morning dealer give us amount of many for certified check and confir lie about anything else. We confirmed car availability by vin# few times, in the morning dealer give us amount of many for certified check and confirmed car ready for pickup, but when we showed up the same day they told us that car was sold week ago! More
by Boho
Employees Worked With
Mia
April 21, 2025
In April 2025, I purchased a used Jeep, "as is. " I had my mechanic check the vehicle, and "check engine codes" came up with cam shaft issues. I feel the dealership knew the problem as they must hav " I had my mechanic check the vehicle, and "check engine codes" came up with cam shaft issues. I feel the dealership knew the problem as they must have checked it before they took it in as trade. Called them, but never received callback.Was told to come in so they could check truck.So I went there where they wanted me to pay for diagnostic fee so they could tell me what is wrong and how much it would cost me. Would never purchase from them again. BE CAREFUL!! More
by John M.
Employees Worked With
DIALI MENDOZA & Omar sales mngr
April 16, 2025
Christine was amazing. She is very knowledgeable and patient. The team was very helpful. I recommend to ask for Christine when you visit Toyota Universe! She is very knowledgeable and patient. The team was very helpful. I recommend to ask for Christine when you visit Toyota Universe! More
by Christine
Employees Worked With
Christine Mera
