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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

July 27, 2015

Great first time experience! I came to Toyota Sunnyvale after a cross-country move that left me in need of a car! Ahmad and Cisco were a huge help in making my car leasing experie More

by MJS25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cisco, Ahmad Hatamieh
Jul 28, 2015 -

Toyota Sunnyvale responded

Thank you for taking the time to share with us. The goal of the Toyota Sunnyvale team is to ensure a easy and enjoyable purchasing process for each of our customers. We're happy to read that Ahmad was able to help you with your purchase. Please remember that we're always here to assist you with any future auto needs and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

July 27, 2015

Thanks for your great assistance Nobu-san gave me great assistance for me to buy my first vehicle. His response for my question or requirement was very quickly and kindly. When delive More

by Hide Kanai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Jul 28, 2015 -

Toyota Sunnyvale responded

First and foremost, thank you for stopping by to leave this incredible review, Hide. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Nobu assisted you in such a detailed and customized manner. If you have any automotive needs in the future, please let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

July 25, 2015

avoid warranty work by telling to go back to original dealer Instead of trying to solve a warranty issue, Their service director, Bob Pelletier, will curse at you and walk you out. I hope he will refrain from c More

by joshycheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Palletier
July 23, 2015

Happy Buyer! I was looking for a 7 seater. Brian Nguyen of Toyota Sunnyvale assisted with the Purchase of my new Highlander. He was friendly and patient. I needed More

by pc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Jul 23, 2015 -

Toyota Sunnyvale responded

We appreciate you taking time to leave us a great review. We are pleased to hear Brian did an amazing job in assisting you in your purchase. Congratulations on your new Highlander and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

July 20, 2015

Happy Deal! Finally I am happy and got what I was looking for. Brian was very helpful and suggested me with different options, I would surely recommend others wit More

by athreddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Jul 21, 2015 -

Toyota Sunnyvale responded

Athreddy, We appreciate you taking time to leave us a great review. We are pleased to hear Brian did a great job in assisting you in your purchase. If you need help or information about anything to do with your vehicle please don't hesitate to give us a call. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

July 20, 2015

I went there to lease a new car. And had a good experience. The dealer was convenient to my location. People there were kind and respectful. Helped me for my questions. After a negotiation i signed the lease More

by Sarizone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Jul 21, 2015 -

Toyota Sunnyvale responded

We love hearing from our customer so thank you for taking the time write this glowing feedback. It's wonderful to hear that we were able to provide you with an awesome experience. We really appreciate you coming in to see us. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

July 19, 2015

Friendly Supports I was looking for a vehicle for my wife and kids who would come from Japan to live with me in California. The most important point for me was tough fl More

by Kei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Jul 21, 2015 -

Toyota Sunnyvale responded

Thank you for your review, Kei. We're glad to have Nobu on our team and that we could provide you with such an exceptional experience. Please let us know if you need help or information about anything to do with your car. Congratulations on your new car and dont forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our 10-Point Value Guarantee. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

July 13, 2015

The BEST deal in town and inventory I was lazy and didn't come back here, but Jessica was so helpful via text and helped me to lock in the deal for my trade-in and new car. She was fast More

by hyperman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cisco in Finance, Jessica Wilson
Jul 14, 2015 -

Toyota Sunnyvale responded

We appreciate you taking time to leave us a great review. We are pleased to hear Jessica did a great job in assisting you in your purchase. Congratulations on the 2015 Sienna XLE and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

July 11, 2015

Happy I was so happy with the service I received at Sunnyvale Toyota. Yoshiko was the best. She really made me feel comfortable. She also worked with Bart a More

by janelledavis22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoshiko Shirakawa, Bart DiCairano, Ken Costa
Jul 13, 2015 -

Toyota Sunnyvale responded

We appreciate your input, Janelle. Glad to hear that you are happy with the customer service we offer here at Toyota Sunnyvale. We hope you are enjoying your new car, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

July 10, 2015

11AM July 10 Excellent quality service, great costumer care from Ahmed and Andrew, Roy at financing was awesome. Quality car for a bargain of a price will recommen More

by simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Hatamieh
Jul 13, 2015 -

Toyota Sunnyvale responded

Simon, Thank you for taking the time to write about your experience at our dealership. Each employee is a valued member of the Toyota Sunnyvale team and we all strive to provide excellent customer service. Congratulations on your new vehicle and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

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