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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

August 12, 2015

No stress car buying. We were looking for first car for my daughter. Can't spend too much but needed something reliable. Kalani H. showed us all options available and provi More

by Mom of a High School Senior
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa, Marius Coroiu, Kalani Hernandez
Aug 13, 2015 -

Toyota Sunnyvale responded

Thank you for taking the time to write about your experience with us. At Toyota Sunnyvale, we are determined to deliver detail-oriented, hassle-free, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

August 09, 2015

Sales man was very good and informative We went to this dealer to trade our old toyota corolla with new toyota corolla papa John helped us he was very helpful and informative he explained ev More

by Bishal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Papadopoulos
Aug 10, 2015 -

Toyota Sunnyvale responded

Thank you for leaving us this great review, Bishal. We are very happy to hear that John could be so helpful during your recent visit with us. We really appreciate you coming in to see us and we look forward to seeing you back again in the future. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

August 07, 2015

Nice experience I was there looking for a lease, and it was my first time to do so. Ahmad patiently showed every possible cars to me and explained things very clearl More

by Vinea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Hatamieh
Aug 10, 2015 -

Toyota Sunnyvale responded

Vinea, Thank you so much for the wonderful review of your experience at Toyota Sunnyvale. Ahmad is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

August 06, 2015

SUV purchase Great car buying experience credit goes to the great sales team (Jay Lu and Jessica Wilson). They are committed, responsive to customer calls and requ More

by Mohanty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Lu, Jessica Wilson
Aug 06, 2015 -

Toyota Sunnyvale responded

Thank you so much for taking the time to provide such great feedback, Mohanty. Our primary focus is to provide each and every customer with exceptional customer service, and I am extremely happy to hear that Jessica and Jay were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. In order to help keep your vehicle in tip-top shape, don’t forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

August 06, 2015

New Camry purchase ! The whole process was fast , straight forward . I purchased my new Camry with the help of Brian Nguyen . He did not push me into deals that I did not More

by DSOakTown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Aug 06, 2015 -

Toyota Sunnyvale responded

We appreciate you taking time to leave us a great review. We are pleased to hear Brian did a great job in assisting you in your purchase. Congratulations on your new Camry and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

August 06, 2015

Fantastic Experience! I had a fantastic experience at Toyota Sunnyvale! Jessica Wilson, the best saleswomen I could have asked for, helped find the perfect Prius for me. S More

by DM15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Wilson
Aug 07, 2015 -

Toyota Sunnyvale responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating. It is great to hear that Jessica and the rest of our staff were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else you need for your vehicle. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

August 04, 2015

Great customer service Came in about 6 weeks ago and bought a used Mazda. The car is fantastic and we were so impressed by Josh, the Sales Associate who served us. He was fr More

by Chris86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Armenta
Aug 05, 2015 -

Toyota Sunnyvale responded

Thank you for writing this fantastic review, Chris. Josh is an asset to Toyota Sunnyvale and it is encouraging to hear that he impressed you by delivering our trademark professional and pressure-free service. In order to help keep your vehicle in tip-top shape, don’t forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

August 04, 2015

Excellent supports My wife and I bought our cars from Nobu Ishihara. He gave us excellent supports to buy cars. After that, I also appreciate his continuous supports and More

by Koichi Tachibana
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Aug 05, 2015 -

Toyota Sunnyvale responded

Koichi, We are truly grateful for this awesome review. We are thrilled that Nobu was able to take care of you. He is a great asset to our team and we appreciate him providing you with exceptional service that you truly deserve. Congratulations on your new vehicle and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

August 01, 2015

Excellent service...Thank You Papa It was an excellent experience dealing with Toyota Sunnyvale. Definitely worth checking out if you trying to look for a car. They meet all the expect More

by Raj123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Papadopoulos
Aug 04, 2015 -

Toyota Sunnyvale responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers. We hope you are enjoying your new vehicle, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

July 31, 2015

My first car buying experience was great! This was my first time buying a car and it was a really straight forward experience. I imagined it being a really complicated process but it wasn't. L More

by Alondra Ortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Summers-Marcouillier
Aug 04, 2015 -

Toyota Sunnyvale responded

Alondra, It was a pleasure to read about your first buying experience working with Logan. Congratulations on your purchase. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

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