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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

December 25, 2015

Great experience in Toyota dealership with his service Nobu helped me a lot in purchasing an used Toyota Corolla. I came to US last month and had no idea about how to have a car. He told me a lot about loc More

by lp
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Dec 27, 2015 -

Toyota Sunnyvale responded

Thank you for stopping by to leave this wonderful review. I'm very happy to hear that Nobu was of such great help to you. We strive to provide excellent customer service, and we're glad that this was the case for you. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

December 23, 2015

Excellent service that goes above and beyond! Brian Nguyen went the extra mile in helping me get the best out of the available options, given my budget. He was patient and thorough, answering the More

by Avinash Kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Fitch, Brian Nguyen
Dec 23, 2015 -

Toyota Sunnyvale responded

Thank you for writing this review, Avinash. At Toyota Sunnyvale, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased to hear Brian was there to help you in your purchase. When it comes time to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

December 23, 2015

Best salesman on Toyota dealership Brian Nguyen is one of the best salesman I ever know, he is very nice guy, this is my second car I brought at this dealership, he treats me with his p More

by Kenneth12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Dec 23, 2015 -

Toyota Sunnyvale responded

Thank you for providing us with feedback regarding your recent visit, Kenneth. It’s great to hear of your continued business. Brian is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. Thank you for the recommendation as well. We would love to work with you again. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

December 23, 2015

Great, quick and friendly service Brian was a great help in assisting us with our car and making sure we could get it in time for the holidays. He was very relaxed and helpful and I wo More

by Shelbyprue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzales, Brian Nguyen
Dec 23, 2015 -

Toyota Sunnyvale responded

Thank you for stopping by to leave this wonderful review. I'm very happy to hear that Brian was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you. If you have any automotive needs in the future, please let us know. Also, don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

December 22, 2015

Real happy Came here to get me a certified pre owned vehicle thinking i was gonna get denied.after the salesman helped me out and worked the numbers,i drove off More

by Timothy D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Dec 23, 2015 -

Toyota Sunnyvale responded

Thank you for writing this fantastic review, Timothy. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

December 22, 2015

Real helpful Came in to get my car seviced under warranty and the service gentleman help me out in so many ways.first had trouble finding if my car was covered for More

by Timothy D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rawson
Dec 23, 2015 -

Toyota Sunnyvale responded

Thank you so much for your review, Timothy. We really appreciate your business and are so happy that Allen could provide great service to you and your vehicle. Don’t forget that we provide every customer with scheduled shuttle service at no extra charge as part of our “10-Point Value Guarantee,” should you ever bring your car into our Service Center again. Sincerely, Bill Benak, Parts and Service Director - billbenak@toyotasunnyvale.com

December 20, 2015

Omid was awesome Omid listened and did exactly as I requested in a most professional manner - way to go Omid! I wouldl gladly do business with Omid in the future. More

by Mark
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Omid Shayeganpour
Dec 22, 2015 -

Toyota Sunnyvale responded

Mark, We are truly grateful for this awesome review! We are thrilled that Omid was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

December 18, 2015

friendly Sales persons I recently bought a car from Toyota Sunnyvale. I'm happy to give a review about my over all experience with them till now. Everyone works at Toyota Su More

by Mrazeghi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Ahmad Hatamieh
Dec 22, 2015 -

Toyota Sunnyvale responded

Thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Toyota Sunnyvale. We are driven to offer great customer care and we strive to provide the best car buying experience. We are so glad Ahmad was able to help you in your purchase. We hope you are enjoying your new car, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

December 18, 2015

Easy & low stress car buying experience I needed an upgrade, and came across a 2014 Mitsubishi Outlander Sport with very low miles and a great price. I contacted Toyota Sunnyvale and Aiden B More

by fwarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aiden Bui
Dec 22, 2015 -

Toyota Sunnyvale responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Aiden was able to meet your needs. At Toyota Sunnyvale, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

December 18, 2015

Excelent buying experience After 2 new Camry we bought in 2011 at Toyota Sunnyvale, we decided to buy new 2016 Camry at the same place. It was another great buying experience t More

by DavidP
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omid Shayeganpour
Dec 22, 2015 -

Toyota Sunnyvale responded

Hi David and thank you. We can't tell you how much we appreciate your customer loyalty. We thank you so much and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

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