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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

January 12, 2016

Friendly and knowledgeable salesperson This is our 4th car purchased at Sunnyvale. We like the price and selections. Plus Ahmad's knowledge and service made the sales go smooth and easy. More

by Ty1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Diana Kennedy, Ahmad Hatamieh
Jan 13, 2016 -

Toyota Sunnyvale responded

Thank you so much for the positive review of your experience at our dealership and especially with Ahmad and Sean. All of the employees appreciate your loyalty to Toyota Sunnyvale. In order to help keep your vehicle in tip-top shape, don’t forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

January 12, 2016

Good experience I worked with Brian. He is very kind, helpful and efficient. The car is good and the price is also good. Everything is quite good. More

by Near
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Jan 12, 2016 -

Toyota Sunnyvale responded

Thank you for your wonderful remarks which I have shared with Brian. We are thrilled to hear that you enjoyed your purchase experience. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

January 11, 2016

Wonderful experience After seeing an online ad for a new Sienna came to Toyota Sunnyvale to get more details and ended up buying a new Sienna. There was someone to answer More

by newuser99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lin, Cisco Savala, Omid Shayeganpour
Jan 11, 2016 -

Toyota Sunnyvale responded

Thanks for your outstanding review. We're glad to hear that Omid was courteous and knowledgeable. We strive to provide excellent customer service, and we're glad that this was the case for you. We hope you are enjoying your new Sienna, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

January 09, 2016

Awesome Experience I didn't want to buy from a dealer but my fiancé talked me into seeing my new car at a "dealer". I have always been a private party buyer. Diana Mun More

by 34sushi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Diana Munoz
Jan 11, 2016 -

Toyota Sunnyvale responded

I am very happy to hear that your overall experience with us has been pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are happy with your purchase. In order to help keep your vehicle in tip-top shape, don’t forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

January 05, 2016

Great customer service!!! Recently went in to see a car listed online. We were served by Diana Muñoz and Jordan Mahadian. They were both courteous, responsive, flexible while More

by lissy6249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Jordan Mahdian, Diana Munoz
Jan 05, 2016 -

Toyota Sunnyvale responded

Thank you for stopping by to leave this wonderful review. It's wonderful to know that you feel confident in your decision to choose Toyota Sunnyvale as your dealer. It is imperative to us that we make the car-buying experience painless and enjoyable from the initial negotiations to the final paperwork. We hope you are enjoying your new car, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

January 05, 2016

Wonderful experience Long-distance deal; Diana made it an easy and enjoyable process. I was happy to work with her and everything went smoothly. The vehicle has turned o More

by California Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Munoz, Marius Coroiu
Jan 06, 2016 -

Toyota Sunnyvale responded

Thank you for stopping by to leave this wonderful review. We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Congratulations on your purchase and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

January 04, 2016

Good experience We bought a new 2015 Prius at a good price. Praneet, the sales associate, was friendly and made the process easy. I would recommend this dealership, More

by sdv30
Friendliness
Recommend Dealer
Yes
Employees Worked With
Praneet Lakhan
Jan 05, 2016 -

Toyota Sunnyvale responded

Thank you for your wonderful remarks, which I have shared with Praneet. We are thrilled to hear that you enjoyed your purchase experience. We are grateful for your recommendations and would love to work with you again. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

January 03, 2016

Overall good Got a Prius from the dealership and then found a scratch on my dashboard after taking a closer look. Originally, the salesperson offered to change the More

by KC
Recommend Dealer
Yes
Employees Worked With
Stan Wolowski
Jan 04, 2016 -

Toyota Sunnyvale responded

Thank you so much for your kind and honest review of Toyota Sunnyvale. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future. In order to help keep your vehicle in tip-top shape, don’t forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

January 02, 2016

Courteous!! This is the best experience in buying a car on I've had in a long time. Super courteous. Diana Munoz you're the best. More

by Sorsha33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Munoz
Jan 03, 2016 -

Toyota Sunnyvale responded

Thanks so much for the positive review. Diana is a key component of our team here at Toyota Sunnyvale and he will be very happy to hear about your experience. In order to help keep your vehicle in tip-top shape, don’t forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

January 01, 2016

Used Car Purchase Overall, the service was excellent. Jory was very pleasant, professional and easy to work with - negotiating with Jory was painless. He waited well pa More

by rcarico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jory Cuen
Jan 03, 2016 -

Toyota Sunnyvale responded

At Toyota Sunnyvale, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for the recommendation and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

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