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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

March 03, 2016

Excellent service from luke zhang I am really happy to say that sales manager Luke zhang was such a nice guy and very helpful. Always feel free to ask anything to him and always there More

by Chimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Mar 03, 2016 -

Toyota Sunnyvale responded

Thank you for leaving us this great review, Chimi. We are very happy to hear that Luke could be so helpful during your recent visit with us. We appreciate your trust in our business and we look forward to seeing you back again in the future. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Take care. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

March 03, 2016

Wowed over! I was in the market/need of a car for my son who had issues with financing. We originally went just to look,the sales people were all busy. I thought More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only 2 needed, Daniel Radcliffe, Phillip Mattus
Mar 07, 2016 -

Toyota Sunnyvale responded

Ed, Thank you for taking time to share your feedback with us. Our priority is to have customers leave with a smile. We are glad Phillip have been able to help you with your purchase. We hope you are enjoying your new Prius, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

March 02, 2016

Straightforward and haggle free Working with Josh Armenta at Toyota Sunnyvale was a great experience. He was professional and easy to talk with. His up front approach to providing in More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano
Mar 02, 2016 -

Toyota Sunnyvale responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. When it comes time to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

March 02, 2016

Toyota Sunnyvale is the BEST!!!! I'm not someone who writes a lot of reviews. I recently bought a new RAV 4 from Toyota Sunnyvale and the experience was incredible. The sales team, More

by btuza30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Kennedy, Jay Lu
Mar 03, 2016 -

Toyota Sunnyvale responded

Thank you so much for the glowing review and for taking the time to write. We try hard to please our customers in every way possible and it is gratifying to know that we have succeeded. We are so glad we were able to help. We are grateful for your recommendations and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

March 01, 2016

Jamie is great help for the service. It is really quick process can get response and pick up the car, only one day! Thanks for Jamie's help for prepare all document and print all of them. More

by Yin-Yin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Martinez
Mar 01, 2016 -

Toyota Sunnyvale responded

Yin-Yin, I am happy to hear that your time spent with Jamie was a pleasing experience. It is imperative to us that we make the car-buying experience efficient from the initial negotiations to the final paperwork. When it comes time to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Take care. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

March 01, 2016

Very good Experience with Jay Lu (Toyota Sunnyvale) 5 starts for Jay Lu(Sales) and Sean Nguyen (Finance). It is really quick process and got to finalize everything within 1 day and the card is ready for More

by ConnectDev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Jay Lu
Mar 02, 2016 -

Toyota Sunnyvale responded

Thank you for your feedback. We are so very pleased that Jay and Sean could make your car buying experience quick and efficient. Congratulations and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

March 01, 2016

Very good experience with Ahmad ha tamieh and I will recommend to my friends. And I will visit Sunnyvale Toyota for future service. The Best experience I had with him More

by wenyin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Hatamieh
Mar 01, 2016 -

Toyota Sunnyvale responded

We cannot thank you enough for your wonderful remarks about Ahmad and for your recommendation. It was a pleasure to assist you and please let us know when we can do so again. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Until next time, take care and happy trails. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

February 29, 2016

I found my dream truck!!!! Thank you Kalani Hernandez, for helping me find my dream truck. You made the buying experience a pleasure. You went beyond the call of duty. More

by Goudaman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzales, Kalani Hernandez
Feb 29, 2016 -

Toyota Sunnyvale responded

It's wonderful to know that your purchase experience was such a pleasure. We'll be sure to pass your thanks on to Kalani and we look forward to working with you in the future. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

February 29, 2016

Great experience getting a new highlander Cisco and Ashley are outstanding people. I had a great experience, there was no-hassle, no-pressure, 3-day money back guarantee, and they were always More

by MK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cisco Savala, Ashley Fortini
Mar 01, 2016 -

Toyota Sunnyvale responded

What an enjoyable review to read. It is reassuring to know that Cisco and Ashley provided you with a hassle-free shopping experience. Toyota Sunnyvale’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. We are grateful for your recommendations and don’t forget that as part of our “10-Point Value Guarantee,” you’ll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

February 29, 2016

Excellent buying experience 5 star for Charles Chang (sales) and Jeffery Lin (new car sales director). Charles is nice and honest. He has never been pushy and, I could do test-dr More

by peilingishi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Chang, Jeffrey Lin
Mar 01, 2016 -

Toyota Sunnyvale responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Toyota Sunnyvale team and we all strive to provide excellent customer service. We look forward to seeing you again in the future. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Take care and happy trails. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

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