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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

May 12, 2016

Excellent Experience from Brian Fuller in Buying My RAV4 Brian gave me all the information I needed in the purchase of my New 2016 RAV4. He was exacting and made sure I understood all the available features More

by R_SQUARED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fuller
May 13, 2016 -

Toyota Sunnyvale responded

Thank you for leaving us this great review. Brian is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. We hope you are enjoying your new 2016 RAV4, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

May 12, 2016

Good job I just bought new toyota prius four and got and incredible deal from omid and luke zhang The establishment is Very friendly good customer service th More

by Jin hai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang, Omid Shayeganpour
May 13, 2016 -

Toyota Sunnyvale responded

Hi Jin Hai and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Toyota Sunnyvale. We are driven to offer great customer care and we strive to provide the best car buying experience. Congratulations on your new Prius and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

May 12, 2016

Price and dirty No negotiating on over marked cars. Inside of car was not clean. To many people to deal with for 1 sale. Customer service was excellent. More

by Pcar16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Napreet
May 12, 2016

RAV4 SE I had a general idea what I wanted and they helped to identify the model to meet all my needs. I am happy with what I have. More

by Annie
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Jamie Martinez
May 13, 2016 -

Toyota Sunnyvale responded

Annie, Your words mean so much to us here at Toyota Sunnyvale. Our priority is to have customers leave with a smile. We are glad to have been able to help you with your purchase. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

May 09, 2016

Very satisfied with the good correspondence Mr.Nob Ishihara did a very quick response and suggestions for my wish. He did provided kind response and polite description for me, So I was able to More

by tatsu19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
May 09, 2016 -

Toyota Sunnyvale responded

Hi Tatsu and thank you for the great feedback. Nobu is a great asset and we're thankful to have him on our team. We appreciate your business and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

May 09, 2016

Great! Brian Nguyen was amazing at keeping the process simple during my leased car buy-out process, He was very responsive and did not push us towards buying More

by Meha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
May 10, 2016 -

Toyota Sunnyvale responded

Thank you so much for your review, Meha. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Brian provided you the best dealer experience ever. Thank you so much. If you have any automotive needs in the future, please let us know. Also, be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

May 08, 2016

Super excellent - Minami Nobu-San was kind of us, considered our car, and proposed some cars we was very interested in. Finally, we have bought Nissan Rogue. Additionally, he More

by minami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
May 09, 2016 -

Toyota Sunnyvale responded

Hello Minami and thank you for your feedback. Nobu is a great addition to our sales team and we are glad you had the opportunity to work with him. We strive to provide excellent customer service, and we're glad that this was the case for you. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

May 08, 2016

Excellent Salesmanship! Ahmad Hatamieh (sales person) assisted me in buying a first new car. Based on my options, first he showed me cars directly and explained it features More

by Amrendra Kumar Singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Ahmad Hatamieh
May 09, 2016 -

Toyota Sunnyvale responded

Thanks for your awesome review, Amrendra. I'm very happy to hear that Ahmad was of such great help to you. We are driven to offer great customer care and we strive to provide the best car buying experience. Congratulations on the Toyota Camry SE and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

May 08, 2016

Professional and awesome customer service I gave the best rating to this dealership because they were superb at everything and every step of my purchase. Andrew Oliver, who was not on the sale More

by NancyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Oliver, Bart DiCairano, Daniel Radcliffe
May 09, 2016 -

Toyota Sunnyvale responded

Nancy, Thanks so much for the nice review. Andrew is a key component of our team here at Toyota Sunnyvale and he will be very happy to hear about your experience. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Happy driving. Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

May 02, 2016

No pressure to purchase new car from saleperson I just bought a new 2016 camry LE from Toyota Sunnyvale. I did not feel any pressure to purchase the car. Jessica was very good. She also showed me h More

by LE camry 2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Wilson
May 03, 2016 -

Toyota Sunnyvale responded

Thank you for taking the time to give us feedback on your purchasing experience at Toyota Sunnyvale. We're glad to hear that Jessica was able to give you an overall positive experience. We hope you are enjoying your new 2016 Camry LE, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

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