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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

May 30, 2016

Happy with my new used car! I had been searching for a specific car for months and found exactly what I wanted online at Toyota Sunnyvale. I'm very happy with the vehicle and wit More

by Brian511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Radcliffe, Jory Cuen
May 30, 2016

Excellent Customer Service Omid Shayeganpour who is Sales Manager at toyota sunnyvale, helped me throughout the process of purchasing new corolla. He was reaching out to me and More

by JieunChoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omid Shayeganpour
May 31, 2016 -

Toyota Sunnyvale responded

Thanks for your nice review, Jieun! I'm very happy to hear that Omid was of such great help to you. He takes pride in his customer service and he strives to create a positive buying experience for every customer. Congratulations on your purchase and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

May 29, 2016

Excellent car buying experience When you are in the market for a new car, it can be a daunting task. Some dealers can be too aggressive, while others can just be flat out rude and di More

by N2550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Lu
May 30, 2016 -

Toyota Sunnyvale responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review. We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again please be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

May 26, 2016

Positive, pleasant buying car experience I first chatted with Brian Nguyen online a couple of weeks ago; I had some basic questions about the RAV4 and he answered them quickly and accurately More

by Steve95125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
May 27, 2016 -

Toyota Sunnyvale responded

Steve, Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Brian was able to satisfy that. We appreciate your recommendation and we look forward to working with your family, and your friends in the future. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

May 26, 2016

Excellent service experience in leasing a car Jon did a great job in explaining all the details in a very positive and crystal clear manner. I was lucky to be able to work with him. Every minutes More

by Area51
Recommend Dealer
Yes
Employees Worked With
Jon Cha
May 27, 2016 -

Toyota Sunnyvale responded

Thank you for writing about your visit with us. I am happy to hear that Jon was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Please let us know if you need help or information about anything to do with your car. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

May 25, 2016

First Time Buyer: Excellent Service Feeling nervous about buying your first car? Toyota Sunnyvale has a reputation of giving excellent customer service. I was brought to Toyota Sunnyvale More

by cburgosjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Almazan and Cisco (manager), Zenia Padua
May 26, 2016 -

Toyota Sunnyvale responded

Thank you for leaving this remarkable feedback. Zenia is a great people person and she strives to create a positive buying experience for every customer. She will be very happy to hear that he was successful in that endeavor. Congratulations on your new vehicle and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Happy driving. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

May 24, 2016

Great attention Thank you David, you helped me buy the correct car and get us a very good deal. Also you followed up with me in the correct way, even if I was super More

by Pablo Moyano
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Garske
May 26, 2016 -

Toyota Sunnyvale responded

Hi Pablo and thank you for this great review. We're very happy that David was here to help you with your purchase. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

May 23, 2016

Delon's excellent service - start to finish Delon provided his expertise by dealing with me on all aspects. Delon provided his knowledge of the business by being able to answer all my questions More

by Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Delon Orquin
May 26, 2016 -

Toyota Sunnyvale responded

Thank you for leaving us this great review. Delon is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

May 26, 2016 -

Toyota Sunnyvale responded

Thank you for leaving us this great review. Delon is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

May 21, 2016

Love the people hate the paper work. Not too sure why it took so long for paperwork to be processed. No experience took over five hours. 1115, I left at 4:45. When 15 came yes he wan More

by Missy1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garske
May 21, 2016

Buying Toyota Camry My family have good experiences in purchasing our new Camry LE via Eric Wang at Toyota Sunnyvale. He guides us through some options packages in terms More

by Jameslee2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wong, Jonathan Latchford
May 26, 2016 -

Toyota Sunnyvale responded

Thank you for your review, James. We're glad to have Eric on our team and that we could provide you with a positive experience. We hope you are enjoying your new Camry LE, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee.” Take care. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

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