
Toyota Sunnyvale
Sunnyvale, CA
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4,380 Reviews of Toyota Sunnyvale
Satisfactory experience for car purchase James Tran is a very good and experienced salesman,He gave us a very detailed introduction and suggestions about cars which we want to buy. James Tran is a very good and experienced salesman,He gave us a very detailed introduction and suggestions about cars which we want to buy. More
Watch out what you buy The overall sales took more than 4 hours.. staff were supportive but were trying to sell too many "packages".. well it's your call what suits you, for The overall sales took more than 4 hours.. staff were supportive but were trying to sell too many "packages".. well it's your call what suits you, for me specifically, it was a waste of time.. on a working day letting go off lunch.. Well, the car had a body damage.. and the staff went on to argue it wasn't there or wasn't their fault.. Only reason why I wouldn't give a lower rating was the pre-sales support provided by Pranay.. More
It was great James Tran was the rep that was helping me out. He was great, helped me answer questions that I had, very knowledgeable. Will recommend the dealership James Tran was the rep that was helping me out. He was great, helped me answer questions that I had, very knowledgeable. Will recommend the dealership to my friends and family More
Excellent service Vicky was very helpful on every question we had and very friendly to give suggestion on the needed. We'll recommend friend to reach to her if they hav Vicky was very helpful on every question we had and very friendly to give suggestion on the needed. We'll recommend friend to reach to her if they have plan to buy a Toyota car. Lori Gilliar was very cool to help us on the finance. She compared and counted and did her best to give us a better price finally. Real a good car dealer and an very impressive experience! More
Great purchase and awesome service It's my first car purchase in the US and I'm damn sure that I got the best deal possible.. because of the awesome salesman Al Mokhtari. I actually It's my first car purchase in the US and I'm damn sure that I got the best deal possible.. because of the awesome salesman Al Mokhtari. I actually went to see a different car which was sold out by the time I reached, so he asked me what am I looking for and showed me around the lot. I took my own sweet time and he was very patient with me, answered all my questions and gave me a lot of options. Also he helped me choose the right one at a great price. I'm more than happy with the purchase and the service I received. I definitely would recommend Al to all my friends or anyone else. More
The easiest most comfortable experience I've had I was helped by Lorenzo. HE KNOWS HES STUFF. He made everything a walk in the park. He knew what questions to ask and made the experience very persona I was helped by Lorenzo. HE KNOWS HES STUFF. He made everything a walk in the park. He knew what questions to ask and made the experience very personable. Gave me so many options and great advice but he still let me call the shots. I was not planning on actually getting a car because I was debating weather I even wanted a Toyota. I've had a Toyota before and wanted a change but he just made me feel comfortable and so sure of my purchase. THE GUY TO GO TO!!! More
Rav 4 I appreciate John Ewell's knowledge, experience and easy going personality in helping me purchase a vehicle. Car purchases are a big decision and has I appreciate John Ewell's knowledge, experience and easy going personality in helping me purchase a vehicle. Car purchases are a big decision and has a level of stress that goes along with it. John, made me feel at ease and helped me work through the hurdles of buying a car. I'll be back again for my next car. More
Great first car purchase in US Vicky was very attentive and helped me on my first car purchase in US. She could find a good deal even in my status, foreigner with no credit history Vicky was very attentive and helped me on my first car purchase in US. She could find a good deal even in my status, foreigner with no credit history. Had a great experience. More
HAPPY CUSTOMERS From first contact to last my sales rep Praneet was amazing. The process was smooth and painless. I'm so happy with my mini van. Thank you Toyota Sunn From first contact to last my sales rep Praneet was amazing. The process was smooth and painless. I'm so happy with my mini van. Thank you Toyota Sunnyvale certified and especially Praneet. More
They helped me purchase a Nissan Leaf! First non-clunker car Went to Toyota Sunnyvale after seeing a Nissan Leaf below market value. Ended up buying it with a payment plan. I was late, but Fred was early, there Went to Toyota Sunnyvale after seeing a Nissan Leaf below market value. Ended up buying it with a payment plan. I was late, but Fred was early, there to greet me, took me for a test drive, and helped me with paperwork. He was very supportive. The KBB value of the car was just over $10k, and it was selling for just over $7k + plus fees, so there was no bargaining...Car ended up costing around $11.5k with financing and the warranty. The finance manager Mark was friendly and professional as well. He helped me with financing. My credit was 694 that day, so that was helpful (The last score I had before I went was 740 and 700...grr....). My only slight grievance is that I was sold on the warranty to avoid mechanical fees on an electric gar, including replacing parts not caused by driver error (i.e. me crashing), only to find out as I was signing everything that a battery replacement that would be needed soon would not be covered. That was irritating, but otherwise the experience was very pleasant. I'd recommend them. More