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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

May 10, 2018

Great Customer Service Martin Tamrazi assisted us. He was professional, informative, and quite amusing. He provided us excellent customer service. He answered all of our con More

by stephomarx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Tamrazi
May 11, 2018 -

Toyota Sunnyvale responded

Thanks for your outstanding review. We know that buying a car is an important decision and it's awesome to know that Martin assisted you in such an exceptional manner. Once again, we appreciate your business and please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Best regards, Bill Benak, billbenak@toyotasunnyvale.com

May 09, 2018

Toyota Camry XLE The service Luke provided was amazing and out of this world. He helped me in finding the right car, he was very patience, as in 4 to 5 hours, we saw More

by MihirJhaveri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Posner, Luke Zhang
May 10, 2018 -

Toyota Sunnyvale responded

Thank you so much for this lovely review. We're so glad you had a great experience and are happy to have helped you find your perfect car here at Toyota Sunnyvale. Congratulations on your new Camry and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Best regards, Bill Benak, billbenak@toyotasunnyvale.com

May 08, 2018

Toyota Prius Prime Dan is very easy to work with. He takes the patience to explains all my questins, and, he does not sell me stuffs that I don't want. More

by simon1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fuller, Ryan Negal
May 08, 2018 -

Toyota Sunnyvale responded

Thank you so much for the wonderful review, Simon. Dan is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Kind regards, Bill Benak, billbenak@toyotasunnyvale.com

May 07, 2018

Very good experience! The service Luke provided is great! He help us find the car we want! And my family has a new life style with TOYOTA RAV4! More

by richardcm11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
May 07, 2018 -

Toyota Sunnyvale responded

Thank you for taking the time to review your experience with us, Richard. I will let Luke know that you were pleased with his service. Enjoy your RAV4, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Best regards, Bill Benak, billbenak@toyotasunnyvale.com

May 06, 2018

Patient & Excellent Customer Service Nobu was really nice over the phone and responsive to emails. He was quick to give us a quote with a discount. Amir was incredibly kind and accom More

by tracythespaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara, Ryan Negal, Amir Kandil
May 07, 2018 -

Toyota Sunnyvale responded

Thank you for your business and this review, Tracy. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Kind regards, Bill Benak, billbenak@toyotasunnyvale.com

May 05, 2018

Amazing customer service My wife and i went to sunnyvale toyota Payman is really good in whats his doing really nice person and really helpful nice experience Thanks payman. More

by Juanandsandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peyman Mirshafiei
May 07, 2018 -

Toyota Sunnyvale responded

Juan and Sandra, thank you for your kind words about, Peyman. We're glad you had a great experience, and we really appreciate you coming in to see us. If you need anything else, please don't hesitate to let us know. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Kind regards, Bill Benak, billbenak@toyotasunnyvale.com

May 04, 2018

Martin Tamrazi - Amazing Car buying experience It was an absolute pleasure working with Martin. I had saved up enough money after graduation to buy my car, but every dealer I went to said they "co More

by BayAreaBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Tamrazi
May 04, 2018 -

Toyota Sunnyvale responded

Thanks for letting us know about your excellent experience. We're so glad to know that Martin was able to find you the car that you wanted. Congratulations and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Best regards, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

May 04, 2018

Willy Rocks! Been coming here since 2014 for my Tacoma. Willy has been my go to guy whenever I need help with parts, upgrades, or anything truck related questions. More

by AznTaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Davis
May 07, 2018 -

Toyota Sunnyvale responded

Thank you for the wonderful review. It is great to know that Willy's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Also, we would like to remind you of our complimentary scheduled shuttle service as part of our “10-Point Value Guarantee” for the next time you visit us. Best regards, James Austin | jamesaustin@toyotasunnyvale.com

May 04, 2018

They'll sell you a car if you want one I started out with one salesperson who left and dealt with a different customer and handed me off to another salesperson. The salespeople were fine an More

by jayvilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Socrates Menchavez, Najaf Ali, James Tran
May 09, 2018 -

Toyota Sunnyvale responded

Jayvilla, I am very sorry to hear that you are unhappy with your experience at our dealership. I would like to discuss this situation further with you. If there is anything else that we can do to help address the situation and demonstrate the value we place upon providing exceptional customer service, please do not hesitate to contact me directly. Regards, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

May 04, 2018

We got what we wanted down to every single detail We are lucky we met Ivan on parking lot. He is calm and helpful. He took time to discuss every choice we had in mind and to find the one we really li More

by Vardan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Terziski
May 07, 2018 -

Toyota Sunnyvale responded

Thank you for leaving us this great review, Vardan. It is great to hear that Ivan took your satisfaction seriously and made sure you got exactly what you wanted. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Kind regards, Bill Benak, billbenak@toyotasunnyvale.com

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