
Toyota Sunnyvale
Sunnyvale, CA
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4,380 Reviews of Toyota Sunnyvale
Reliable and Trustworthy Service Toyota Sunnyvale is my only go-to dealer to buy a new car or maintenance service since I moved to California 18 years ago. The employees are very ple Toyota Sunnyvale is my only go-to dealer to buy a new car or maintenance service since I moved to California 18 years ago. The employees are very pleasant and informed. Customer service is prompt, reliable and honest. The hours and location are very convenient. Toyota Sunnyvale treats every customer with respect and great care. When I bought my car, the dealer gave me what I wanted without coercing me into buying other features. For car service, I always go to Simon Guzman (no concerns with other employees, I just like going to the same person in any companies if possible). Simon always thoroughly explain my car needs before every car service and identifies other needs even after the car is serviced. Simon explains the must-fix immediately vs. what wear and tear may get fixed later-that's honesty. Simon also looks for other ways for me to save by looking at options without compromising quality work and parts. Thank you, Simon and Toyota Sunnyvale team! More
Always great service When I first bought my Camry at Sunnyvale Toyota, I was treated respectfully and everyone I talked to was courteous. This last service appointment was When I first bought my Camry at Sunnyvale Toyota, I was treated respectfully and everyone I talked to was courteous. This last service appointment was no different and I was told every step that I was going to experience even if I needed a shuttle or not. Bill Moody is always there to explain thoroughly what he is doing and what to expect as he signs me in with friendly respect. He explained the situation with my rear brakes immediately once the mechanics told him they needed servicing. He even told me how much time it would take, approximately, and the work was completed a little earlier than his estimate. Great service! More
Praneet; best service I've received Praneet discussed with me my options in an honest and professional way. Spoke to him numerous times and ended up purchasing my lease. Great customer s Praneet discussed with me my options in an honest and professional way. Spoke to him numerous times and ended up purchasing my lease. Great customer service. Very versatile and was able to help multiple customers at once without rushing anyone. More
Outstanding Service Maria is the best. She's professional, friendly, trustworthy, and makes my service experience great. Toyota is lucky to a Assistant Service Manager li Maria is the best. She's professional, friendly, trustworthy, and makes my service experience great. Toyota is lucky to a Assistant Service Manager like Maria. More
Pleasant and relaxed I chose this dealership because I received a phone message from KC which I had no trouble understanding on the playback. I was very nicely greeted by I chose this dealership because I received a phone message from KC which I had no trouble understanding on the playback. I was very nicely greeted by Socrates when I went into the dealership for an appointment with KC to evaluate my trade in car. KC introduced me to Hansel to get further information about a car I was interested in purchasing. After a speedy credit check and trade in value estimate I was introduced to Bart who was very efficient in producing all the paperwork needed for the sale. The whole process took 2 hrs. I was very Impressed with the whole atmosphere and the pleasantness of everyone there. More
best dealer in sunnyvale! if you are looking to buy a new car don’t go to anyone else but ahmad! he is very knowledge, fair and kind and makes the car buying process very smoot if you are looking to buy a new car don’t go to anyone else but ahmad! he is very knowledge, fair and kind and makes the car buying process very smooth and easy, thank you for all your help! More
Felt welcomed from the start! Praneet was really helpful and made us feel comfortable, he was patient with us and I didn’t feel any pressure to purchase a vehicle! Praneet was really helpful and made us feel comfortable, he was patient with us and I didn’t feel any pressure to purchase a vehicle! More
Toyota truck Fair price. Praneet was really helpful and answered all of our questions. He made sure the car was fully ready for us to pick up the next day. Fair price. Praneet was really helpful and answered all of our questions. He made sure the car was fully ready for us to pick up the next day. More
Great experience I was in the dealership for my car services and just decided to look around and see what is new in toyota Even though Ahmad knew i am not a buyer he I was in the dealership for my car services and just decided to look around and see what is new in toyota Even though Ahmad knew i am not a buyer he showed me around and answered all my questions If i ever decide to get a new car i will definitely go back to him , he was very knowledgeable about his car and tried to help me as much as he could Thanks Ahmad More
Bought 3 cars and returned 1, they've always been nice. I met Jeff Howery under unfortunate circumstances, I hope to go back and purchase a car from him in the future but in this case I met him while I was I met Jeff Howery under unfortunate circumstances, I hope to go back and purchase a car from him in the future but in this case I met him while I was returning a vehicle to the dealership. I had previously purchased 3 vehicles from Toyota Sunnyvale, and due to a divorce I was saddled with my ex's vehicle unexpectedly and needed to get rid of it ASAP. I went back to Toyota Sunnyvale and explained the situation, and they were surprisingly understanding. Everyone was nice, and they put me with Jeff who worked out the buy-back of the truck and tried to minimize the impact on me as much as possible, although I went into the dealership knowing that I would likely be paying out of pocket due to the amount of money that was still owed. Jeff walked me through everything, every step of the way. I could not have asked for a better or kinder person to have walking me through this situation. Thank you so much Jeff!! More