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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

May 30, 2018

Wonderful staff This is by far the best experience that I’ve ever had at a car dealership from start to finish thanks to Jessica, Jon and Ryan. Just walking through t More

by Duhresaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Wilson, Jonathan "Jon" Cha, Ryan Negal
May 31, 2018 -

Toyota Sunnyvale responded

Thank you for recognizing your experience at our store, Duhresaa. I am glad that we were able to show you what we strive to deliver. Always feel free to call or stop by if there is anything else we can do to help you. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Best regards, Bill Benak, billbenak@toyotasunnyvale.com

May 29, 2018

Great service Toyota Sunnyvale USED car center is great! Took in 2 cars to get appraised and was given great offers. KC was awesome. Very friendly and professional! More

by victorbarraza86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Shehadeh, KC French
May 30, 2018 -

Toyota Sunnyvale responded

Thank you for this great review, Victor. KC is truly an exceptional employee and we appreciate him for giving you a great experience. Let us know if we can help with anything else. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

May 29, 2018

THE BEST SERVICE ! L ORI IN SERVICE TOOK GRAT CARE OF ME, I BROUGHT MY TUNDRA IN FOR SERVICE LAST WEAK, SHE REVIED ALL MY SERVICE OPTIONS, AND KEPT ME UP TODATE WHILE I More

by impala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Landrum
May 30, 2018 -

Toyota Sunnyvale responded

Thank you for sharing your feedback. We strive to provide the best service possible and are glad Lori was able to ensure you were taken care of. Be sure to take advantage of the complimentary, scheduled shuttle service that our dealership provides as part of our “10-Point Value Guarantee” the next time you visit our service center. Kind regards, James Austin | jamesaustin@toyotasunnyvale.com

May 28, 2018

Left Satisfied and happy Fredrick was extremely patient with us during the entire process of choosing a car. He was able to stay with us throughout the whole time we were ther More

by zero3124n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredrick Lee
May 29, 2018 -

Toyota Sunnyvale responded

Thank you for taking the time to review your experience with us. I will let Fredrick know that you were pleased with his service. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Warm regards, Bill Benak, billbenak@toyotasunnyvale.com

May 28, 2018

Positive experience for my oil change service vist. Millis was straight forward with what I needed done for my 180k service. He was very helpful in reviewing what I needed done and didn't try to sell me More

by thunderkats21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Millis Ishoo
May 29, 2018 -

Toyota Sunnyvale responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Toyota Sunnyvale. If there is anything more that we can do, please come back and see us again. Don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Kind regards, James Austin | jamesaustin@toyotasunnyvale.com

May 28, 2018

Highly Recommend!!! We had one of the best experiences that we’ve ever had at a car dealership. John was very attentive, knowledgeable and a genuinely friendly person. B More

by Akam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, John Ewell
May 29, 2018 -

Toyota Sunnyvale responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

May 28, 2018

A very Enjoyable Experience! John was Knowledgeable, friendly, and made my experience very easy and enjoyable. Bart was warm and friendly and the paperwork went very smooth. Overa More

by Akam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, John Ewell
May 29, 2018 -

Toyota Sunnyvale responded

Thank you for writing this amazing review for our team. We always appreciate customer feedback, and we are pleased to hear that John and Bart provided a comfortable car buying experience. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

May 28, 2018

Excellent service . Sales person Peyman and Jon Cha were very helpful. Helped me to pickup the right color, test drive, competed the financial paper work and completed More

by winfred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan "Jon" Cha, Peyman Mirshafiei
May 29, 2018 -

Toyota Sunnyvale responded

Thank you for your wonderful feedback, Winfred. Always feel free to call or stop by if there is anything else we can do to help you. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Best regards, Bill Benak, billbenak@toyotasunnyvale.com

May 28, 2018

New Mirai We worked with Jessica at the dealership. She was able to get us into a color of our choice pretty quickly. Also, there were some initial issues activ More

by Miraicle man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Wilson, Jorge Andrade, Ryan Negal
May 29, 2018 -

Toyota Sunnyvale responded

Thank you for your business and this review. I am happy to hear Jessica was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Best regards, Bill Benak, billbenak@toyotasunnyvale.com

May 27, 2018

Sale of car After submitting my car to Kelly blue book instant cash for review, I received a call from KC within minutes asking me about my Ford Fusion. He worked More

by Danig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KC French
May 28, 2018 -

Toyota Sunnyvale responded

Reviews like yours are truly a breath of fresh air, Danig. KC is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and encourage you to call or stop by if there is anything else that we can do for you. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

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