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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

August 19, 2018

Mr James Tran is an asset to your dealership.. Mr James Tran was very helpful and accommodating to us. He is very knowledgeable of the car that we are looking and explained what the car is capable More

by CVNAV70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Aug 19, 2018 -

Toyota Sunnyvale responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

August 19, 2018

Trade-in my corolla iM to new toyota corolla hatchback 2019 I couldn’t have asked for a better sales person... he was the “BEST”! Great experience with Mr. Delon!! Thank you!!! And for Mr Negal, you rock! See More

by AllanHatchback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delon Orquin, Ryan Negal
Aug 19, 2018 -

Toyota Sunnyvale responded

Thanks for your outstanding review. We're glad to hear that our team provided you with excellent customer service. Please let us know if there's anything else we can do for you. Bill Benak, billbenak@toyotasunnyvale.com

August 18, 2018

Great experience buying CPO from James Tran Worked with James Tran to buy a Prius at Toyota Sunnyvale. He was very helpful in explaining the car's features and helped us take a detailed look bef More

by jake0323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, James Tran
Aug 19, 2018 -

Toyota Sunnyvale responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

August 18, 2018

The best experience I’ve ever had buying a car Thanks James Tran. went above and beyond even though our credit score not great. Very friendly. I’ve already recommended to my friends and family. More

by Aries Soerahman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, James Tran, Jude Imoisili
Aug 19, 2018 -

Toyota Sunnyvale responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

August 16, 2018

Completely messed up appointment system I had an appointment for oil change and they took 4 hours to complete the job!! What is the use of having an appointment? Moreover, the service adviso More

by catch22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ivonne Nesme
Aug 20, 2018 -

Toyota Sunnyvale responded

I am sorry to hear you did not have a pleasant experience. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. James Austin | jamesaustin@toyotasunnyvale.com

August 16, 2018

Thanking Fred for an amazing job. Good customer service. Fred was very helpful and I would highly recommend him and the dealership for a great experience in buying my Toyota Corolla. Thanks to Bart in Fi More

by Pat248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Jordan Mahdian
Aug 16, 2018 -

Toyota Sunnyvale responded

Thank you for sharing your feedback. It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

August 16, 2018

Excellent experience with Ahmad at Toyota Sunnyvale My wife and I had a great experience working with Ahmad Hatamieh at Toyota Sunnyvale. He helped us find the perfect car: we wanted a specific RAV4 mod More

by mhjacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Ahmad Hatamieh, John Le
Aug 16, 2018 -

Toyota Sunnyvale responded

Thank you so much for taking the time to let us know how happy you are with your experience. Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again. Bill Benak, billbenak@toyotasunnyvale.com

August 15, 2018

Good dealership I specifically want to commend Ahmad Hatamieh at Toyota Sunnyvale for being a straightforward, honest salesman (hard to find those) who managed to get More

by sangy9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Hatamieh
Aug 15, 2018 -

Toyota Sunnyvale responded

Thank you for sharing your feedback. It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Bill Benak, billbenak@toyotasunnyvale.com

August 15, 2018

Fred did an amazing job! So helpful and friendly Very helpful , gave you all the information u needed to know very friendly , explained everything well , also informed you everything u needed to know More

by Tavina21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Moini
Aug 16, 2018 -

Toyota Sunnyvale responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

August 14, 2018

Excellent Service I 100% recommend Toyota Sunnyvale for anyone who’s looking to buy a Toyota. James was such a great salesman who really cares about his customers. It w More

by Jillshiraki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Aug 14, 2018 -

Toyota Sunnyvale responded

Thanks for your perfect review. We're glad to hear that our team did everything they could to satisfy your automotive needs. We strive to provide excellent customer service, and we're glad that this was the case for you. Please let us know if there's anything else we can do for you. Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

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