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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

September 25, 2018

Easy, smooth used car purchase My hubby and I went to the dealership to look for a car for our daughter. While there, I submitted a request via costcoauto.com to be contacted. Withi More

by LynnL
Recommend Dealer
Yes
Employees Worked With
John Ewell
Sep 25, 2018 -

Toyota Sunnyvale responded

Thank you for taking the time to write about your experience. It's great to know John and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

September 25, 2018

Clear, concise and helpful. Working with John Ewell and the other supporting staff resulted in the satisfying and smooth experience of buying my (smart) Camry!. I was anxious abo More

by Last Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe Samntha was the receptionist that helped me make a cup of coffee., John Ewell, Samantha Helton, Jude Imoisili
Sep 25, 2018 -

Toyota Sunnyvale responded

We can’t thank you enough for writing this awesome review for our dealership. It was a pleasure to serve you, and we look forward to doing so again. Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

September 25, 2018

Sold me a broken car and they will not help Don’t go here the manger wouldn’t do anything just talk your ear off about random things that don’t solve your problem ... with in a week of having my More

by JpAudi2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike New, Larry Beaver, Bill Benak, Jonathan Latchford, Najaf Ali, Jorge Andrade, James Austin
Sep 28, 2018 -

Toyota Sunnyvale responded

I am disappointed to hear our dealership was unable to provide the business you needed. We always aim for 100% customer satisfaction; however, it is apparent we have fallen short of this goal. We appreciate you taking the time to share your experience and leave this review. Reviews like these help highlight specific areas in need of improvement as we are continuously looking for new ways to improve our dealership. We'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

September 25, 2018

Great experience I bought a used Chrysler from this dealer and Praneet was so helpful to me! This was my first car purchase and he took the time to explain all my opti More

by Oscarcruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Praneet Lakhan, Ali Almanzay
Sep 25, 2018 -

Toyota Sunnyvale responded

Thanks for this awesome review. We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care. Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

September 25, 2018

Amazing! Yuliana is amazing! She helped me getting my dream car, the same day we walked in we left with my dream car. I’m so thankful for all her help we will More

by Gabbs.fon10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuliana Oseguera
Sep 26, 2018 -

Toyota Sunnyvale responded

We’re delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day. Bill Benak, billbenak@toyotasunnyvale.com

September 24, 2018

The best experience and support ever! Nob's support was the best in my experience. His knowledge and experience helped me to make the right decision efficiently and quickly. I would defini More

by honkura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Sep 24, 2018 -

Toyota Sunnyvale responded

We appreciate you taking the time to share your feedback with us.  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Bill Benak, billbenak@toyotasunnyvale.com

September 24, 2018

great news Mohammad Nazari is the best guy i ever seen him i recomand every one just see him for excelent deal and hard work . Dont miss. More

by Zia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Naziry
Sep 25, 2018 -

Toyota Sunnyvale responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Bill Benak, billbenak@toyotasunnyvale.com

September 24, 2018

A great experience ! I and my wife went in for a test drive for 4 runner Limited. Andrew answered all our questions and treated us like a friend making us feel comfortabl More

by TedK1199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Becerra
Sep 25, 2018 -

Toyota Sunnyvale responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Bill Benak, billbenak@toyotasunnyvale.com

September 23, 2018

Review The salesman was very good at what he does, he was patient with my sister as she purchaced a vehicle. The sales manager (Jude) seem to be impatient w More

by rick89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran, Jude Imoisili
Sep 24, 2018 -

Toyota Sunnyvale responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

September 23, 2018

thank you Yuliana Thank you so much for your help for being patient with us I will recommend you to my friends and family thank you once again great costumer service More

by el colorado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuliana Oseguera
Sep 24, 2018 -

Toyota Sunnyvale responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Bill Benak, billbenak@toyotasunnyvale.com

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