Toyota Sunnyvale

This dealership was very friendly, professional, and welcoming. The prices were good and James Tran from the sales department was a refreshing genuine person to deal with. He explained everything in a c welcoming. The prices were good and James Tran from the sales department was a refreshing genuine person to deal with. He explained everything in a concise manner and helped get me the car I wanted at a good price. He had a lot of great knowledge to share and was a joy to talk to. Everything was straightforward and the process was easy. Thank you! More

Got my car from here, it was hassle free and so convenient. Meliza Hilario assisted with me all throughout the process and even checked on me after my purchase. Her manager was also very straightfo convenient. Meliza Hilario assisted with me all throughout the process and even checked on me after my purchase. Her manager was also very straightforward and helpful. I definitely recommend this place to anyone buying new or CPO cars! More

James Tran explained to my concern in professional James Tran explained to my concern in professional manner. No pressure sales and incredible customer service. Finally he found a car that match with James Tran explained to my concern in professional manner. No pressure sales and incredible customer service. Finally he found a car that match with my budget More

Peter was very helpful and he is always looking for the best option for the customer. He is also very friendly and has a positive vibe best option for the customer. He is also very friendly and has a positive vibe More

James is the best 👌🏻😃simplemente es excelente.lo recomiendo al 💯 comprar con el es muy fácil y es muy honesto de verdad vayan ahí.yo compré con el y fue fácil el trámite. recomiendo al 💯 comprar con el es muy fácil y es muy honesto de verdad vayan ahí.yo compré con el y fue fácil el trámite. More

James Tran was really great - thorough with his knowledge, willing to answer hard questions, and most importantly, really made an effort to understand what I needed rather than what maybe he wanted knowledge, willing to answer hard questions, and most importantly, really made an effort to understand what I needed rather than what maybe he wanted to sell. The experience overall was fantastic and I would have no issue recommending him or the dealership. More

At first I was skeptical going to the dealership because of bad experience from different Toyota dealership, but because Luke Zhang is very professional and very knowledgeable about the vehicle that I want of bad experience from different Toyota dealership, but because Luke Zhang is very professional and very knowledgeable about the vehicle that I wanted and the trade ins. I feel at ease, it went really well. Thank you Luke for being the best on what you do, I will refer you to my friends and family. Thank you! I am happy with my purchase, not stressful as I thought! Your the best 👍👍👍 More

I had a bad experience. Initially I was told that my tires were fine but my maintenance person later told me they needed to be replaced. This further led to disbelief at my final bill especially when it tires were fine but my maintenance person later told me they needed to be replaced. This further led to disbelief at my final bill especially when it came out so high. I had to tell my service rep that something didn't look right and they had made some mistakes on the final bill and it still came out higher than I was expecting. Furthermore, I didn’t realize getting a loaner car would make me ineligible for getting the coupon discounted maintenance. Finally, every other time I've been here, my service rep walked me through my options and when it was all done they'd walk me through what was done and how much it costed. This time my rep made no such effort making me feel rushed and like I may be getting screwed paying for extra crap I didn't really need (see my tires comment above). I will think twice before returning for maintenance. More

Ariel was so helpful to us. Went above and beyond to answer all of our questions and concerns. Sean was also helpful. Very happy with my purchase. answer all of our questions and concerns. Sean was also helpful. Very happy with my purchase. More

Working with James Tran to buy my used Honda CRV was a great experience. He was kind and easygoing throughout the process. I did not feel pressured at all, he just wanted to work with me to get me what I great experience. He was kind and easygoing throughout the process. I did not feel pressured at all, he just wanted to work with me to get me what I needed. He went above and beyond and found several accessories for the car that weren't initially included. James took his time and we felt comfortable making a deal with him. Would definitely recommend working with James Tran! He is a true homie. One issue we noticed, however, was that during the many hours we spent inside the dealership, a number of people weren't wearing masks properly or at all. This made us a little uncomfortable. Management, please address this. More