Toyota Santa Monica

Fantastic Experience with Toyota I highly recommend Santa Monica Toyota when you are looking to purchase or lease a car. Although all the staff was great...I had an incredible experi I highly recommend Santa Monica Toyota when you are looking to purchase or lease a car. Although all the staff was great...I had an incredible experience in particular with salesman, Mayer Kohan, who was extremely knowledgable, kind, resourceful, and easy to work with. I was very lucky that Toyota had the exact car I wanted- the 2018 Highlander Limited Hybrid in the Toasted Walnut Pearl color. The entire process with Toyota was seamless and I will for sure return to Santa Monica Toyota when it is time to turn in my leased car and step into the next one. Thank you Santa Monica Toyota for getting me into my dream car! More

Great experience Aaron Wimberley was my service representative when I brought my 2010 Toyota Camry Hybrid in on Friday, September 21, for the 50,000-mile check. He lo Aaron Wimberley was my service representative when I brought my 2010 Toyota Camry Hybrid in on Friday, September 21, for the 50,000-mile check. He looked up my past history, all service done here at your dealership, which made everything so much more efficient in terms of what was needed. My car was ready even sooner than Aaron had anticipated. An accomplishment in itself! I would definitely trust my service and car to him again. More

The Toyota Team was wonderful I recently leased a vehicle from Toyota Santa Monica. The dealership was very busy. However, Guillermo Galicia and Mark Ashanti made sure to take time I recently leased a vehicle from Toyota Santa Monica. The dealership was very busy. However, Guillermo Galicia and Mark Ashanti made sure to take time and answer my questions. They did a fantastic job. Thank you very much!!! More

Professional, Pleasant, efficient , and Honest! I had a great experience at Toyota of Santa Monica on Thursday August 23rd. Big shout-out to Chris Rinker the Service Manager, Jorge Robles the Sales I had a great experience at Toyota of Santa Monica on Thursday August 23rd. Big shout-out to Chris Rinker the Service Manager, Jorge Robles the Sales Manager, Brand Specialist Joey Haro, and Chris Baldonado the Finance Manager! For getting me through the process of turning in my old lease and leasing my new Camry SE without having a nervous breakdown. I don't need to tell anyone how stressful it is when buying or leasing a new vehicle. I want to start by giving the highest marks possible to the BDC & Customer Relations Manager, Christopher Rinker. Dealing with Chris Rinker and Jorge Robles was a breath of fresh air. Jorge worked with me to get the best possible deal that made me feel confident I was treated much more than fairly. Christopher Rinker is without question the best customer service professional I have ever encountered. He is an invaluable asset to their team that kept me calm from start to finish. He is the perfect company ambassador who obviously takes pride in his craft. Joey Haro treated me with respect and was enthusiastic and diligent in getting me through the whole process as quickly as possible. It's apparent that he has a great work ethic and competence level that seem to be 'old school'. It's too bad that dedication to detail and service are all but gone today, but the folks I dealt with at Toyota of Santa Monica are great examples of a gold standard of service. I hate going into any type of finance office or business affairs dept., but Chris Baldonado got me though all if the paperwork with good humor and alacrity. Customer service is the most important thing to me and seems to be a dying art. I am a Toyota of Santa Monica customer for life now! More

Sam Mull was my service rep Sam's courtesy diligence and timeliness were the best I've ever had at your dealership. Thank you all for your courtesy. I have owned 5 Toyotas and a Sam's courtesy diligence and timeliness were the best I've ever had at your dealership. Thank you all for your courtesy. I have owned 5 Toyotas and am a happy customer./ More

I bought a beautiful White Prius At other Toyota dealerships, it seemed as though the sales people were not interested in selling a car. I could not find the car I was interested in At other Toyota dealerships, it seemed as though the sales people were not interested in selling a car. I could not find the car I was interested in and there was no communication follow-up with me about finding the Prius that I wished to have. At Toyota Santa Monica I was treated nicely by Jose Alonzo who communicated well with me from the process of purchasing it to picking it up the vehicle. Also, Pete helped me over the phone quickly negotiate a price for the Prius without having me haggle over a price at the dealership for hours. In addition, I would like to recognize Chris Baldonado who speedily reviewed the paperwork and numbers in the purchasing contract. Susie More

Excellent Joanna Tsymbaliuk was the person who assisted us. She could not have been more gracious and helpful during our visit. I ordinarily request her service Joanna Tsymbaliuk was the person who assisted us. She could not have been more gracious and helpful during our visit. I ordinarily request her services. More

Excellent After checking out other dealerships in the area, I went to this one due to its high reviews on dealerrater.com. I asked for a price quote on a 2018 P After checking out other dealerships in the area, I went to this one due to its high reviews on dealerrater.com. I asked for a price quote on a 2018 Prius and Mark Ashtini gave me a quote in 5 minutes. Not only was the quote the fastest of any other dealer I visited, it was also the best price. In the other dealerships I went to I had to talk for over an hour to try to get a quote, and even after negotiating the price was still higher than the price Mark gave me. I came back the next day with my wife, and Mark spent his entire day with us, making sure we were fully satisfied with the our choice. When we changed our minds about the color, he went above and beyond to make sure we left happy. Thank you so much for all of your help Mark More

Great Service with the April Tire Special SM Toyota Needed tires for my 2013 Prius and the timing worked out just right with the April Tire Special. Brought it in on a Saturday and was met by service r Needed tires for my 2013 Prius and the timing worked out just right with the April Tire Special. Brought it in on a Saturday and was met by service rep Cesar Torres. Cesar was teriffic and I can't say enough good things about him. He had me taken care of in maybe 6 minutes and that included going to check his tire stock for the specific tires I asked for. The service only took about 2 hours and the price was friendly given the buy 3 get the fourth one for $1 special. Great service and a decent price! More

Outstanding service Erika Simons did an outstanding job in our 15000 mile service of our Toyota Mirai and it was completed well before it was promised.Great work! Erika Simons did an outstanding job in our 15000 mile service of our Toyota Mirai and it was completed well before it was promised.Great work! More