Toyota On Nicholasville

Excellent sales experience My salesperson, Crystal, was very personable, friendly, and had an excellent knowledge of the vehicle. This was my first time being in a hybrid and s My salesperson, Crystal, was very personable, friendly, and had an excellent knowledge of the vehicle. This was my first time being in a hybrid and she told me everything about it and showed me everything about it. I was amazed! This was the best car buying experience I have ever had and am now a Toyota on Nicholasville customer for life! Crystal was great and the finance manager, Will, was great. I couldn't have asked for a more smoothe, hassle free buying experience. Thank you Crystal! More

Car Shopping Made Easy Car buying/leasing is normally a stressful, tedious, and exhausting experience. But, Toyota on Nicholasville, especially sales associate Bill Booth ma Car buying/leasing is normally a stressful, tedious, and exhausting experience. But, Toyota on Nicholasville, especially sales associate Bill Booth made my car leasing endeavor a very positive experience. I visited many different dealerships while browsing for the best vehicle and clientage. In the end I decided to use the services of Toyota on Nicholasville because they had a great selection of vehicles and a friendly atmosphere. Mr. Booth was friendly, helpful, and most important not pushy. The dealership did not have the vehicle color I wanted, so Mr. Booth had one brought in from another dealership. He then helped me get a loaner vehicle until my car came in to the dealership. During this time he kept me up to speed with constant communications. After I had the car in my possession and all the documents were signed I would have thought Mr. Booth would forget about me and move on to the next commission, but this was far from the truth. He then helped me get an appointment for window tinting, which involved setting up another loaner vehicle while the tinting was being performed. Again, he kept in contact with me during this process so I was always in the know about my car. When I went to pick up my vehicle, Bill was helping another customer but, Mr. Booth still took the time to come over to me and make sure I was happy with the car, as well as making sure my car got a nice car wash before I left. In short, I highly recommend making your next car purchase at Toyota on Nicholasville. If you do, make sure to search out the help of Bill Booth, you won't be sorry. More

Awesome Dealership! My daughter and I came and from the time we stepped out of our car the staff was very polite and it was the nicest car buying experience I've ever had My daughter and I came and from the time we stepped out of our car the staff was very polite and it was the nicest car buying experience I've ever had. Our Salesman was Shane, he was super nice and informative. We will definitely chose him for our next purchase. He's a real guy with great stories, felt like a friend. More

Jacob is the best salesperson we've ever met Wow! Where do I begin... We originally went to Green's Toyota and put money down to hold a 4 Runner that we were told would arrive in about a week. A Wow! Where do I begin... We originally went to Green's Toyota and put money down to hold a 4 Runner that we were told would arrive in about a week. After 2 weeks, we were told it would be yet another 2 weeks. My husband was really upset because the current car was on it's last legs (or tires :D) He insisted we go to Toyota on Nicholasville and see what they had on the lot. WERE WE GLAD WE DID!!! Sitting out front was a gorgeous, loaded, black Toyota 4 Runner that had been used as a demo. It had a little over 4,000 miles on it but it was pristine! I fell in love with it and with the help of our fabulous salesperson, Jacob, we made a great deal and ended up with a better vehicle for nearly the same price we'd been quoted at Green's. That said, when you go to this dealership (notice I said "when" not "if") ask for Jacob. We've owned a lot of cars and dealt with many dealerships and we have NEVER been treated with such consideration, kindness and attention to detail. It's obvious that the dealership fosters a environment of Customer Service but Jacob is just a natural. He tended to every need and want we had. He was considerate, honest and fair. What else could you ask for in a salesperson? I know automobile salespeople sometimes get a bad rap and sometimes it's justifiable, but know that you will be treated with respect and consideration at Toyota Nicholasville and leave knowing you've made a great deal. In addition, we also had a protectant put on the car inside and out so I dealt with service. They are great too! I love the amenities of the waiting room and they have free WIFI! What else could you ask for?! If you're not sure where to go to buy a car, we HIGHLY recommend this dealership, and don't forget to ask for Jacob. More

Friendly Sales Associate James was very friendly and very professional. He was willing to go the extra mile to make sure that I was comfortable with the buying experience. Tha James was very friendly and very professional. He was willing to go the extra mile to make sure that I was comfortable with the buying experience. Thanks for all of the help! More

Carlos is AWESOME! I just wanted to take a minute to give a much deserved shout-out to and about Carlos Bowman. He was absolutely wonderful to work with. Through out t I just wanted to take a minute to give a much deserved shout-out to and about Carlos Bowman. He was absolutely wonderful to work with. Through out the entire process of my looking at a newer model Corolla Sport than the one I had, he was most patient, respectful, and very knowledgeable about the product. His follow-up skills are top-notch. He's got a customer for life! :-) More

Good experience Bill was great to work with. He wasn't pushy at all but was very friendly and relaxed throughout the whole process. He was helpful and patient as I we Bill was great to work with. He wasn't pushy at all but was very friendly and relaxed throughout the whole process. He was helpful and patient as I weighed my options. He really went above an a beyond what was required to help me out. Good experience! More

Waffling customer Good experience for someone who hates to go dealerships or anywhere to make a major purchase. During my first visit I had made an offer on a Camry ev Good experience for someone who hates to go dealerships or anywhere to make a major purchase. During my first visit I had made an offer on a Camry even though I can in to view only a Corolla. After a few minutes I felt uncomfortable and got up and left. They asked if they could call me the next day and I said yes. Tony contacted me the next day, I went back to the dealership and purchased a Camry. If during my first visit if they had tried any tricks like holding my license or pressuring me by bring over the floor managers, I would have gotten up and left (done it before). I don’t like making major purchases with my own money. Someone else’s money no problem. More

Excellent and friendly salesperson I was very pleased with Shane's help in helping me find the vehicle I wanted, since I didn't know what I wanted. I'm 71 and as a widow, I have become I was very pleased with Shane's help in helping me find the vehicle I wanted, since I didn't know what I wanted. I'm 71 and as a widow, I have become used to folks taking advantage of me. I went out on Thursday and looked at vehicles and was very upfront with Shane and told him I wasn't sure what I wanted and I would be looking at other dealerships. This didn't cause Shane to try to push me into something I wasn't sure of what I wanted. Shane also did not put another brand or dealership down, which showed good professional salesmanship. I did look at other dealerships and did find a better deal at another Toyota dealership in another town and Shane was able to match that price. I went back on Friday and purchased the van I wanted and Shane did not let me leave until I fully understood how each featured worked. And that took awhile since I sometimes grasp things slower than youngens. This did not seem to bother Shane in the least. I would recommend Toyota on Nicholasville and I would highly recommend the good salesmanship of Shane Lantham. More

2014 4 Runner I am very pleased with my new vehicle and the service at Toyota On Nicholasville.The folks there, Lance and James Combs, took very good care of me. I I am very pleased with my new vehicle and the service at Toyota On Nicholasville.The folks there, Lance and James Combs, took very good care of me. I got the good service and price that I expected. Thanks guys! More