Toyota Knoxville

Great Service Experience When our ordered parts arrived we were first told that we would have to wait a week before they could be installed. We called John Moore and he got u When our ordered parts arrived we were first told that we would have to wait a week before they could be installed. We called John Moore and he got us in early the next morning. The parts were expertly installed. More

Great Service and Attention Received wonderful attention and lots of respect. Very impressed with the final product. Wait time was a little long, but was satisfied with the car i Received wonderful attention and lots of respect. Very impressed with the final product. Wait time was a little long, but was satisfied with the car in the end. More

Superb Dealership I bought my 2007 FJ Cruiser new at Toyota of Knoxville and have had it serviced there since. The sales team at the time of my purchase was helpful an I bought my 2007 FJ Cruiser new at Toyota of Knoxville and have had it serviced there since. The sales team at the time of my purchase was helpful and courteous. The service department is always friendly and professional. They do the routine maintenance and advise you if they see potential issues. The service department is immaculate and the waiting area is comfortable with a nice café. I was very pleasantly surprised at the reasonable cost of maintenance after my warranty had expired. More

Great service as always Every time I've taken my car elsewhere for service (because, honestly, this dealership is on the other side of town from me) I've usually been disappo Every time I've taken my car elsewhere for service (because, honestly, this dealership is on the other side of town from me) I've usually been disappointed. But I can count on Toyota of Knoxville to be honest about what needs to be done and to perform the work to a high standard. They treat my 14 year old RAV-4 with the same care they would a shiny new one. And the nice doesn't waiting area is a bonus! More

Excellent service Always impressed with service at Toyota of Knoxville and the friendliness of all employees. My most recent experience has been dealing with the Collis Always impressed with service at Toyota of Knoxville and the friendliness of all employees. My most recent experience has been dealing with the Collision Center Manager, William Hayes. Truly a professional who cares about his customers and takes pride in his company. More

Service experience Service representative, Connor Reis was very polite and respectful. Waiting area was nice, and the work was done to my satisfaction. I have a fairly Service representative, Connor Reis was very polite and respectful. Waiting area was nice, and the work was done to my satisfaction. I have a fairly long association with Toyota Knoxville, and I intend to continue that. More

Unbelievable Within 3 days of purchasing a pre owned vehicle it had a tire explode liquid dripping from engine and trim around door fell off it is a lemon but we t Within 3 days of purchasing a pre owned vehicle it had a tire explode liquid dripping from engine and trim around door fell off it is a lemon but we took it back to the dealer to make it right after giving them the opportunity to correct the problem and stand behind what they sell this manager approached my husband like he was going to fight him after some choice words were exchanged truly unbelievable! How do these people stay in business? I sincerely hope some will step up and take ownership of the fact we were sold a lemon we choose to buy through them and not craigslist for this exact reason. I hope to not have to further escalate this issue as i am willing to do but all im asking is to make what you just sold us 3 days ago right More

Reliable service They always seem to know just what my truck needs whenever I bring it in. They always inform me if there are any recalls affecting my truck without my They always seem to know just what my truck needs whenever I bring it in. They always inform me if there are any recalls affecting my truck without my having to ask them and they steer me away from un-needed maintenance that I might request which helps save me money on maintenance and their vehicle inspection is very thorough leaving me with a sense of safety with a truck that has propelled me back and forth across the USA to California 4 times now without a single maintenance issue. More

First time experience This was our first experience with Toyota Knoxville. Lenora Sheridan was a pleasure to work with. She was very professional, courteous and patient. We This was our first experience with Toyota Knoxville. Lenora Sheridan was a pleasure to work with. She was very professional, courteous and patient. We changed our minds several times without deterring her at all. Once we started talking finances, Todd Weber got involved and was also great. This was our first leasing experience and both were very helpful explaining how leasing works. More

Service representative Patrick Jordan was a real professiona Patrick Jordan was real nice , helpful and very professional . He helped me out a lot. The price was great and the mechanics did a great job. Patrick Jordan was real nice , helpful and very professional . He helped me out a lot. The price was great and the mechanics did a great job. More