Toyota Direct - Service Center

service was good on my new RAV 4 Hybrid 2025. Better than Finance in the sales dept. Better than Finance in the sales dept. More

I always get very good service here. Mechanic's work is very good. I like my Advisor, Chris Grossman; we've worked with him for years. Mechanic's work is very good. I like my Advisor, Chris Grossman; we've worked with him for years. More

They were on time with my appointment and Clifford was very friendly and helpful. Satified with the service very friendly and helpful. Satified with the service More

They are nice and try to be helpful. I was a bit frustrated on my recent visit as I was told all fluids would be filled with the regular maintenance that was scheduled. And as soon as I I was a bit frustrated on my recent visit as I was told all fluids would be filled with the regular maintenance that was scheduled. And as soon as I left, it was raining and Amelia got a notification that I had low washer fluid so that did not happen. If this was an isolated incident, I wouldn’t mind, but this was not the first time this has happened. Additionally, my car is only a year old and has some interior pieces that are hanging from the ceiling and I was told there was no one there that was able to fix those on a Friday afternoon so I need to make an appointment on Monday or Tuesday and to avoid Saturdays cause they’re busy. I didn’t think that was the best customer service. More

Tire valve stem caps not tightened. Oil handprint on hood. Other employees in garage area aloof. Oil handprint on hood. Other employees in garage area aloof. More

Tony explained the service I had requested and provided me with an estimate. Thanks for the good work! me with an estimate. Thanks for the good work! More

I been a customer for 8 yrs, but I don’t get services that I deserve on my car. So sad. that I deserve on my car. So sad. More

The inspection was detailed finding potential water pump need replacing. J.J. Always does a great job with our cars. need replacing. J.J. Always does a great job with our cars. More

Good service and communication. Customer waiting room has comfy shares and hot coffee for customers. Customer waiting room has comfy shares and hot coffee for customers. More

I was running a few minutes behind, but these guys got in and serviced quickly and serviced quickly More