Toyota Direct

Patti was extremely nice. I came in with my aunt about a week ago looking for a new car. I had been looking for a while & knew what type of car I wanted just hadn't picked a brand or model though Toyota was week ago looking for a new car. I had been looking for a while & knew what type of car I wanted just hadn't picked a brand or model though Toyota was on the list. As soon as we parked by the Corollas to get out to the lot she came out to us. Usually that is very annoying to me. I like to look a couple minutes before I'm approached, just as if someone were at a restaurant; they need time to look over the menu before they decide on their meal. I could tell right away that Patti was very nice though & it was not a bother to be at all. It was also raining, lightly snowing, & cold out but she stood with us the whole time. She is very down to earth unlike most car dealers that try to put on a show or facade. Patti is very approachable with a big personality that was great. What I loved most about Patti was that I told her right away that I was looking to buy something midsize but much smaller than the Grand Prix that I had & she did not stray away from that at all. In my mind I already picked out a white Corolla. She kept me with the Corollas & didn't force any other type of car on me which I LOVE! I hate when I know what I want but dealers make me look at something else. This is what I came for I don't care about that. After I found the one I liked we drove it around & very much like a mother she made me go around the turn twice when I messed up on not turning my wheel all the way to get the full picture of how sharp the car turns. We went to the back to find the white one & I said yes. Filling out the paperwork was the worst part & my only complaint. It took forever. My aunt & I were there maybe 4 hours which is way too long in my opinion but at the end of the day I was happy. I ended up getting the all white 2012 Toyota Corolla LE that only had 1 mile on it. I love everything about my new car with the exception of the stereo. I know that has little to do with you guys but it is a really really really bad stereo system. I didn't pay much attention when I was test driving it. It is nothing I can't fix but wish I could have avoided it. Everything can't be exactly how you want it. Overall Patti was great. I feel that she needs a little more credit than what she has. I know she is the only Woman on the floor but she is really good at what she does. She is very helpful & a kind heart that genuinely cares. I wouldn't take the time to say if I was not fully pleased with the experience & service. Thank you. Oh, the girl at the service desk in the middle of the store is nice but shes a little too much. She was wearing fancy leopard 5 inch heels that she couldn't walk in & was on the phone the entire time we were inside. She wasn't talking to customers either. Nice girl but I wish I could get paid to talk on the phone to whomever I wished... More

Second used car we have bought from Toyota Direct this year. Great service, friendly, and able to work out the deal we wanted. Antony Goins was fun to work with. year. Great service, friendly, and able to work out the deal we wanted. Antony Goins was fun to work with. More

This was the best experience in buying a car. We were in an accident which totaled our previous Camry. Still shaken from the event and the other driver's insurance making everything difficult, we were in de an accident which totaled our previous Camry. Still shaken from the event and the other driver's insurance making everything difficult, we were in desperate need of a vehicle. My husband and I decided what we liked and wanted. Shopping online, we found what we were looking for at Toyota Direct. Rich returned my inquiry asap. We went down to the dealership the next morning. Malek took us through the process and we drove home in just the right car at just the right price! We are a return customer. We recommend this dealership and especially these men! You wont be disappointed. More

I am 58, probably have purchased 20 cars from dealerships. We arrived late, the salesmen were busy, so finally the manager (?) came to us, quickly offered us a very fair deal (for both of us), an dealerships. We arrived late, the salesmen were busy, so finally the manager (?) came to us, quickly offered us a very fair deal (for both of us), and we left 45 minutes after they closed. Every employee needed, stayed and we drove home with our car!!! This is how a customer dreams of being treated at a car lot..... More

I purchased this car for my daughter. The first two cars I tried to purchase from another dealer were sold before I could get to the Dealer. When I told Anthony my concerns, he worked with me to ensure I d I tried to purchase from another dealer were sold before I could get to the Dealer. When I told Anthony my concerns, he worked with me to ensure I did get the car. My daughter is Absolutely delighted with it. I was more than pleased with the service and attention I received from Mr. Goins. More

Pleasant experience. Rich stayed past closing time in order to go over the features and details of my new car. Rich was thorough and very nice. order to go over the features and details of my new car. Rich was thorough and very nice. More

I was very short on time and after a few phone conversations I arrived at the lot. With in a few minutes the car I was interested in was out front. After the test drive I was driving away with in conversations I arrived at the lot. With in a few minutes the car I was interested in was out front. After the test drive I was driving away with in a hour. By far the fastest ans easies car buy I have ever done. This is my first time buyong a Toyota and will not be my last. I am very happy with my corola and very happy with the Gas milliage. The only negative was I think I could have gotten a better price if I would have had more time. Over all will be the only Dealership that I do business with ever again. More

Our 'experience' with the Toyota Direct Team was nothing short of stellar! I sent my original inquiry email around 1:30 pm, and I was driving my new Rav4 home a few hours later that very evening. W short of stellar! I sent my original inquiry email around 1:30 pm, and I was driving my new Rav4 home a few hours later that very evening. We dealt exclusively with Rich Greenberg. From the time we arrived, he was with us every step of the way. He had the car I inquired about already pulled from the lot and waiting on us right out front. He answed every question patiently, and endured numerous walks and re-walks back out onto the lot to look at and re-check other features and colors as we made up our minds. We were probably a bit annoying to Rich, but he just smiled and answered all of our questions. That is why we now own 2 Ravs, not to mention our other Toyota vehicles purchased for kids, etc. Rich covered all the features important to us in detail, including wonderful features we didn't know came with the car including "Toyota Care". I especially appreciate Rich's "geek talk" where he answered my questions about stability control. He demonstrated every inch of the vehicle with us, hands-on, including syncronizing our phones with the Bluetooth feature. He must have asked a couple of dozen times if there was anything else we wanted or he could do for us. And he made sure that we knew he was available for any other questions we had after the purchase. I am pleased to share my experience at the Toyota Direct dealership. I would not hesitate to recommend Toyota Direct to my friends, and I would certainly recommend Rich Greenberg to them. By the way, Finance Mgr...Jake Reichle...was also very helpful in a "counseling" sort of way. More

Everyone was very friendly & helpful, Remembered my name, answered all my questions. I bought a Scion xB and was planing on looking at something else but The Scion was calling out to me here I am!!!! I name, answered all my questions. I bought a Scion xB and was planing on looking at something else but The Scion was calling out to me here I am!!!! I was very happy when I went back the next day to pick it up with the reception I got when I walked in the door, My car was cleaned had ballons,& my Name on a banner across the winshield, this was very nice! I would highly recommend to shop there for a new or used car!!!!! thanks again! More