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Toyota Direct
Columbus, OH
2,078 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,078 reviews
November 08, 2025
Working with Nic was fantastic. He helped me get the best deal possible and didn’t put any pressure on us. Also met us halfway to deliver the car! He helped me get the best deal possible and didn’t put any pressure on us. Also met us halfway to deliver the car! More
by adepinto0
Verified CustomerEmployees Worked With
November 07, 2025
Awesome service and nice workers! Clifford explained everything and make my experience easy! Would come here again! Clifford explained everything and make my experience easy! Would come here again! More
by heleinabatin
Employees Worked With
November 05, 2025
My salesman Nic was great told him what I wanted & he made it happen will definitely return my business made it happen will definitely return my business More
by shermbucks45
November 05, 2025
Great customer service, explain anything during service that is done to your car and quick checkout that is done to your car and quick checkout More
by wandalbrown56
Employees Worked With
November 05, 2025
I was given a clear estimate of what would be done and expected cost when I arrived and was given constant updates while I waited. Cliff was friendly and treated me well throughout the process. expected cost when I arrived and was given constant updates while I waited. Cliff was friendly and treated me well throughout the process. More
by bkelly126
Employees Worked With
November 05, 2025
Easy drop off and pick up. No complaints over here! Was able to get my car the next day No complaints over here! Was able to get my car the next day More
by allym73
Employees Worked With
November 04, 2025
I have bought 3 cars there and been treated well, I would go there first if I need a new car. go there first if I need a new car. More
by neilmcknight72
Employees Worked With
November 03, 2025
The service techs that assisted me were very friendly and helpful. Notably, the service took less time than was estimated. The only issue was the slushy machine was not working in the waiting area....lol. helpful. Notably, the service took less time than was estimated. The only issue was the slushy machine was not working in the waiting area....lol. More
by dagreer33
Employees Worked With
Parris
November 03, 2025
Efficient, easy in and out, service needed was explained in detail. Friendly personnel. Nice waiting area. in detail. Friendly personnel. Nice waiting area. More
by krnbnntt
Employees Worked With
November 03, 2025
The service center has always been very responsive to any maintenance or service issues I have had with my vehicle. maintenance or service issues I have had with my vehicle. More
by crinehart1
Employees Worked With
