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Toyota Direct
Columbus, OH
1,144 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,144 reviews
Verified Customer
November 28, 2024
My experience with Chuck was very excellent but I welcome the opportunity to speak with the manager regarding other aspects of my experience with the facility. the opportunity to speak with the manager regarding other aspects of my experience with the facility. More
by 00000
Employees Worked With
Chuck
November 28, 2024
Excellent service this time. However the wait time of over two hours seems to be the norm for a “quick” oil change. I wish the technicians would also stop adjusting my seat in e However the wait time of over two hours seems to be the norm for a “quick” oil change. I wish the technicians would also stop adjusting my seat in every direction and all my mirrors. I do find that frustrating. More
by Mjr
Employees Worked With
November 28, 2024
Everything was fabulous and we did great business . My sealesman was great in every way My sealesman was great in every way More
by lilynecevski
Employees Worked With
November 27, 2024
Everyone was knowledgeable and helpful. Will definitely recommend Toyota Direct! Well worth the drive to Cbus. Will definitely recommend Toyota Direct! Well worth the drive to Cbus. More
by Daisy
November 27, 2024
Mindy helped me and told me what was wrong and what was recommended. She was nice about it. She was capable to inform me with the information that she got from the crew who was going to work on the care recommended. She was nice about it. She was capable to inform me with the information that she got from the crew who was going to work on the care. The first thing she did was to read what Jim had put in my record the last time I saw him and he was on target. She did listen to me and made me feel like she was interested in my problems. I do miss Jim. I would like to send him a gift if I had his address because he was nice and attentive to this old lady. Could you give me his address or if I brought a gift card for him, would he get. I like that Toyota is not far from where I live I would have made it if it was further away. More
by mmulbrich
November 27, 2024
We went thinking the worst case for our rav4. We had the best customer and our worry was addressed well. We were not pushed to make decisions and our cost was very fair. We had the best customer and our worry was addressed well. We were not pushed to make decisions and our cost was very fair. More
by sophie
Employees Worked With
November 26, 2024
Been buying Toyota cars since 1991 and having them serviced at Toyota dealership. Staff courteous and knowledgeable. serviced at Toyota dealership. Staff courteous and knowledgeable. More
by swingbunny1
Employees Worked With
November 25, 2024
This is my 2nd vehicle purchased from Toyota Direct. Got a great deal. Will be back next time Got a great deal. Will be back next time More
by gtazz57
November 25, 2024
Quiet place to wait. Friendly service rep. Only bad point is I don't think they checked the tire pressure because it was nearly flat just half hour later. Friendly service rep. Only bad point is I don't think they checked the tire pressure because it was nearly flat just half hour later. More
by keithjarvis
Employees Worked With
